Kiani Kelly
Las Vegas
Summary
Detail-oriented and clinically trained healthcare professional with experience in patient intake, insurance verification, and front office coordination. Currently expanding clinical skills through arrhythmia interpretation training and BLS certification, with a strong interest in cardiac monitoring and patient observation roles. Skilled in documenting patient information accurately, responding to high-volume patient inquiries, and supporting clinical teams in fast-paced environments. Known for strong multitasking abilities, calm communication, and a commitment to patient safety and confidentiality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Optometric Technician
Pearle Vision
Las Vegas
08.2023 - Current
- Verified patient insurance coverage, calculated and explained copay amounts, and assisted patients with benefit questions.
- Assisted optometrists in clinical care, including pre-testing, patient intake, and educating patients on proper eye care.
- Delivered excellent patient service by answering inquiries, scheduling appointments, and guiding patients through treatment and eyewear options.
Front Office Administrative Assistant
BrightPath Community Health
Las Vegas
09.2022 - 03.2023
- Checked in patients, verified insurance eligibility, and updated electronic records with accuracy.
- Answered multi-line phone calls, scheduled appointments, and managed patient inquiries.
- Processed referrals, benefits questions, and authorization-related communications.
- Assisted clinical staff by supporting documentation, intake coordination, and patient flow.
Administrative & Facilities Support Associate
EverClean Facility & Maintenance
Las Vegas
03.2021 - 01.2022
- Supported daily facility operations while assisting with light administrative tasks, including organizing supply inventory, tracking service schedules, and maintaining detailed task logs.
- Ensured clean, safe, and well-maintained environments across multiple client sites, demonstrating reliability and strong attention to detail.
- Communicated with clients to confirm service expectations, document completed work, and coordinate follow-up needs.
- Collaborated with team members to prioritize duties efficiently and meet time-sensitive service goals.
Education
Diagnostic Medical Sonography -
College of Southern Nevada
Las Vegas, NVBuilding and Construction Technology -
Central Technical Training Academy
Las Vegas, NVSkills
- Conflict Resolution
- Record Keeping
- Patient Education
- Eye Care Equipment
- Prior Authorizations & Claims Resolution
- Prescription & Patient Order Entry
- Diagnostic imaging
- Data entry
- Office administration
- Scheduling
- Medical terminology
- Insurance billing
Certification
- EPA Section 608 Universal Certification
- Optical Training Certificate (Entry-Level Clinical Skills)
- HIPAA Compliance & Patient Privacy Certification
- Basic Life Support (BLS), American Heart Association, 05/01/25
- Cardiac Arrhythmia Interpretation Course Certificate, Allison Education Association, 05/01/25
Timeline
Optometric Technician
Pearle Vision
08.2023 - Current
Front Office Administrative Assistant
BrightPath Community Health
09.2022 - 03.2023
Administrative & Facilities Support Associate
EverClean Facility & Maintenance
03.2021 - 01.2022
Diagnostic Medical Sonography -
College of Southern Nevada
Building and Construction Technology -
Central Technical Training Academy