Kiani Long
Denton
Summary
Dedicated Customer Service Associate skilled in cash handling and point-of-sale operations. Strengths include attention to detail and quick adaptability, consistently delivering accurate transactions and excellent customer interactions.
Overview
4
4
years of professional experience
Work History
Customer Service Associate Cashier
Floor and Decor
Denton, TX
08.2024 - Current
- Assisted customers in locating products and provided detailed product information.
- Resolved customer inquiries and concerns with professionalism and courtesy.
- Handled cash, credit, and returns accurately, ensuring compliance with company policies.
- Trained new associates on customer service standards and operational procedures.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.
- Developed strong rapport with regular customers through friendly interactions and personalized service.
- Promoted the store credit card with great detail and held the title of most credit card applications done, and was named the store's "Credit Co-Captain".
- Has handled over $8000 in cash at a time
- Set up appointments for designers in the store.
- Fix and managed orders for customers.
Overnight Cashier
WinCo Foods
Denton, TX
03.2023 - 11.2023
- Processed cash and credit transactions efficiently, ensuring accuracy in all financial exchanges.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Balanced cash drawers accurately at the beginning and end of each shift without discrepancies.
- Resolved customer complaints and inquiries promptly, resulting in increased customer loyalty.
- Handled cash, credit, and debit transactions accurately while adhering to company policies and procedures.
- Delivered expert, friendly service to serve every customer need.
Closing Cashier
Taco Bell
Denton, TX
07.2022 - 03.2023
- Processed customer transactions accurately and efficiently during high-volume shifts.
- Managed cash drawer, ensuring balanced end-of-shift cash handling procedures.
- Trained new staff on register operations and customer service best practices.
- Implemented cash control measures to minimize discrepancies and improve accuracy.
- Multi-tasked with efficiency by taking orders, making drinks, and using the point-of-sales system.
- Handles inventory of all the stock within the restaurant.
Education
High School Diploma -
Little Elm High School
Little Elm, TX05-2020
Skills
- Strong work ethic
- Cash handling expertise, has worked with money and registers for years
- Customer-focused mindset, great at building relationships with customers
- Reliable in getting tasks done
- Cash register operation
- Quick to learn new systems
- Attention to detail
- Phone etiquette
Timeline
Customer Service Associate Cashier
Floor and Decor
08.2024 - Current
Overnight Cashier
WinCo Foods
03.2023 - 11.2023
Closing Cashier
Taco Bell
07.2022 - 03.2023
High School Diploma -
Little Elm High School