Dedicated and personable worker with experience engaging diverse audiences as a museum interpreter. Skilled in delivering clear, accessible explanations, resolving guest concerns, and maintaining a welcoming atmosphere in high-traffic environments. Strong background in communication and problem-solving, with a passion for positive customer service.
Overview
3
3
years of professional experience
Work History
Natural History Interpreter
Carnegie Museum of Natural History
Pittsburgh, PA
04.2025 - Current
Interpreted scientific and cultural content for diverse audiences, ensuring accurate and accessible communication.
Delivered engaging, interactive presentations that enhanced visitor understanding of exhibits.
Provided individualized assistance to guests, addressing inquiries and specifying explanations to different levels of knowledge.
Maintained a welcoming and professional atmosphere while managing high visitor volume.
Collaborated with museum staff to support educational and visitor programming.
Applied problem-solving and critical thinking to resolve visitor concerns and enhance the guest experience.
RESORT Server
Oglebay Resort
Wheeling, WV
08.2024 - 08.2025
Delivered exceptional, high-quality dining experiences in a resort setting, catering to the needs of discerning guests.
Skillfully managed multiple tables in an upscale environment, ensuring personalized service without compromising attention to detail.
Provided prompt and courteous food and beverage service, anticipating and exceeding guest expectations.
Operated advanced POS systems to manage orders, process bills, and accommodate special requests, including VIP guest preferences and complimentary items.
Collaborated with a professional team to maintain seamless workflow during high-demand periods, contributing to a refined and memorable guest experience.
Research Technician
West Liberty University
05.2022 - 05.2025
Presented research findings at Regional conferences and events, honing public speaking and communication skills.
Collaboration with team members on research projects, showcasing teamwork and problem-solving abilities.
Worked in a genetics lab, demonstrating precision and adherence to safety standards
Conducted field work, ensuring accurate data collection and adherence to protocols.
Perform data input with a high level of accuracy, managing large datasets.
Curated species collections, maintaining organization and meticulous records.
Biology Tutor
West Liberty University
09.2023 - 09.2024
Maintained a supportive and encouraging atmosphere, boosting students' confidence in their abilities, showcasing people skills.
Tutored a wide range of biology courses, assisting students with diverse academic needs.
Developed personalized study plans to help students understand complex biological concepts.
Assisted students in preparing for exams, resulting in improved academic performance.
Utilized various tutoring methods to accommodate different learning styles and enhance comprehension.
Curation Assistant
West Liberty University
05.2022 - 09.2024
Managed and delegated organization assignments on the crayfish curation collection at West Liberty University.
Identified crayfish that were mislabeled and reassigned them to the correct labels.
Organized ~2,500 jars, added ethanol, and updated the data to create new labels for the curation collection through specify.
Entered location, habitat, and specimen data in excel, assuring labels matched the electronic database.
Education
Bachelor of science - Biology, Ecology, Evolution, and Organismal Biology
West Liberty University
West Virginia
05-2025
High School Diploma -
Toronto Jr./Sr. High School
Toronto, OH
05.2021
Skills
Public speaking
Customer engagement
Attention to detail
Hospitality
Multitasking
Sales and upselling
Microsoft Excel, Word, and PowerPoint
POS system
Activities And Community Service
Project Crawdad, September 2022, Octobers 2023 and 2024
West Liberty University Biology Club, 08/01/21, 04/05/25
Chi Beta Phi, National Science Honor Society, 02/01/22, Present
Timeline
Natural History Interpreter
Carnegie Museum of Natural History
04.2025 - Current
RESORT Server
Oglebay Resort
08.2024 - 08.2025
Biology Tutor
West Liberty University
09.2023 - 09.2024
Research Technician
West Liberty University
05.2022 - 05.2025
Curation Assistant
West Liberty University
05.2022 - 09.2024
Bachelor of science - Biology, Ecology, Evolution, and Organismal Biology