Mia-Zenaia Dillard
Albany
Summary
Aspiring leader with expertise in visitor engagement and community interaction, skilled in enhancing customer experiences through effective communication.
Overview
4
4
years of professional experience
Work History
Natural History Museum Volunteer
Nicole Winns
New York
07.2023 - 08.2023
- Assisted with daily museum operations and visitor engagement activities.
- Guided visitors through exhibitions, providing information and answering questions.
- Assisted in greeting visitors, providing directions, and answering questions about the museum's exhibits and events.
Dance Assistant
Fuerza Dance Studios
Bronx
07.2022 - 08.2022
- Supported multi-genre dance company with choreography and rehearsal management.
- Represented the studio at outdoor events, strengthening promotional and customer engagement skills.
Dance Assistant
Pace Makers Dance Team
NYC
06.2022 - 08.2022
- Assisted elderly dance team with choreography, music, and movement coordination.
- Developed communication and organizational skills through intergenerational teamwork.
Staff Member
SYEP
Bronx
07.2019 - 08.2019
- Collaborated with a team to design marketing materials and product presentations for footwear.
- Gained leadership and entrepreneurship skills while managing group responsibilities.
Education
Bachelors - Psychology
University At Albany
Albany, NY08.2025
Diploma -
Harvest Collegiate High School
New York, NY06.2022
Skills
- Interpersonal communication
- Leadership
- Community engagement
- Calm under pressure
- Patience
- Adaptability
- Customer service
- Project management
- Visitor engagement
- Team collaboration
- Organizational skills
- Conflict resolution
- Public speaking
- Creative problem solving
- Guided tours
- Social media promotion
- Sales and Marketing
- Networking and relationship building
Awards
Leadership Award, Harvest Collegiate High School, Choreographed and led the dance team
Languages
- English, Fluent
- Spanish, Basic proficiency
Affiliations
- Executive Board for college dance team
Languages
English
Full Professional
Accomplishments
- Executive Board for competitive dance team
Timeline
Natural History Museum Volunteer
Nicole Winns
07.2023 - 08.2023
Dance Assistant
Fuerza Dance Studios
07.2022 - 08.2022
Dance Assistant
Pace Makers Dance Team
06.2022 - 08.2022
Staff Member
SYEP
07.2019 - 08.2019
Bachelors - Psychology
University At Albany
Diploma -
Harvest Collegiate High School