Summary
Overview
Work History
Education
Skills
Timeline
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Kianna Brooks

Beaumont,TX

Summary

Professional Data Entry leader with strong organizational skills and teamwork acumen. Provides superior guidance and service to employees. Well-versed in process improvements, delegating and monitoring performance metrics.

Overview

8
8
years of professional experience

Work History

Insurance Verification Representative

Globe Life Insurance
09.2023 - Current
  • Improved efficiency by streamlining insurance verification processes for patient intake.
  • Enhanced customer satisfaction with prompt and accurate insurance verifications for medical services.
  • Reduced claim denials by thoroughly reviewing patient eligibility and coverage details.
  • Facilitated timely patient care by verifying insurance benefits prior to appointments.

Remote Clinician/Data Entry Administrator

Connexus Resource Group
06.2021 - 04.2023
  • Improved patient outcomes by implementing evidence-based clinical practices and interventions.
  • Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
  • Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
  • Reduced hospital readmissions with comprehensive discharge planning and follow-up care coordination.

CNA

Collier Park
06.2016 - 04.2017
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

Education

High School Diploma -

West Brook High School
Beaumont, TX
06.2013

Skills

  • Follow-up skills
  • Microsoft Office
  • Accuracy and Precision
  • HIPAA Compliance
  • Effective communicator
  • First Aid Certified
  • Nutrition knowledge
  • Light Housekeeping

Timeline

Insurance Verification Representative

Globe Life Insurance
09.2023 - Current

Remote Clinician/Data Entry Administrator

Connexus Resource Group
06.2021 - 04.2023

CNA

Collier Park
06.2016 - 04.2017

High School Diploma -

West Brook High School

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Kianna Brooks