Kianna Diaz
Tampa
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Cahier/Food Runner/Trainer
4 rivers smokehouse
Tampa
03.2022 - 04.2025
- Provided exceptional customer service while taking orders and handling meats and sides.
- Maintained cleanliness and organization in work area throughout shift operations.
- Stocked restaurant supplies to ensure efficient service delivery.
- Demonstrated strong multitasking abilities during high-volume periods.
- Operated dishwasher to maintain hygiene standards and workflow efficiency.
- Assisted with customer requests and answered questions to improve satisfaction.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Assisted in training new staff members on restaurant operations and procedures.
Cashier/Stocker
I love sugar
daytona beach
04.2022 - 10.2022
- Stocked candy displays to ensure product availability.
- Worked effectively in team environments to make the workplace more productive.
- Operated cash register efficiently during peak hours.
- Maintained positive attitude to enhance customer experience.
- Organized stock systematically for easy access.
- Ensured cleanliness of workspace and product areas.
- Personalized service to elevate customer satisfaction levels.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
Drive-Thru Cashier
McDonald's
Winter Springs
09.2021 - 03.2022
- Greeted customers with professionalism and warmth.
- Took accurate food orders to ensure customer satisfaction.
- Maintained restaurant cleanliness for a welcoming environment.
- Ensured all items were well stocked to meet demand.
- Processed transactions as cashier, handling cash accurately.
- Managed drive-thru operations efficiently to minimize wait times.
- Completed additional tasks as assigned to support team objectives.
- Prepared food items according to company standards for quality and presentation.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
Diploma -
University Heights High School
701 St Ann's Ave, Bronx, NY 1045501.2021
Skills
- Customer service excellence
- Effective communication
- Conflict resolution strategies
- Team collaboration
- Independent work ethic
- Team building
- Employee training
- POS systems use
References
813-857-4139
Timeline
Cashier/Stocker
I love sugar
04.2022 - 10.2022
Cahier/Food Runner/Trainer
4 rivers smokehouse
03.2022 - 04.2025
Drive-Thru Cashier
McDonald's
09.2021 - 03.2022
Diploma -
University Heights High School
Similar Profiles
Olivia RichardsOlivia Richards
Team Member at 4 Rivers SmokehouseTeam Member at 4 Rivers Smokehouse
Rylan ModlinRylan Modlin
Customer Service Cashier at 4 Rivers SmokehouseCustomer Service Cashier at 4 Rivers Smokehouse
D'Andre HarrisD'Andre Harris
Front of House at 4 Rivers SmokehouseFront of House at 4 Rivers Smokehouse