Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kianna Hanks

Tyrone ,OK

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Key Holder

Dollar General
Hooker, OK
01.2024 - 04.2025
  • Ensured the store was closed in a timely manner, according to company policies.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Verified accuracy of register tills at beginning and end of shift.
  • Replenished merchandise displays throughout the store as needed.
  • Ensured compliance with all company policies and procedures.
  • Assisted customers with product selection and resolving complaints.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Assisted in general housekeeping to maintain store image.
  • Used Point of Sale register system to complete transactions.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Counted and balanced registers.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Processed credit card payments and counted back change and currency with accuracy rate.

Online Order Filling

Walmart
Guymon , OK
09.2023 - 02.2024
  • Filled online orders for customers.
  • Dispensed orders out to customers' vehicles.
  • Ensured daily shift duties were done before zoning aisles.
  • Ensured customers' needs were met when looking for products in the store or had questions about a product.
  • Helped other staff members during seasonal events.

Administrative Assistant

Skyland Grain LLC
Hugoton, KS
11.2022 - 09.2023
  • Weighed inbound/outbound commodities.
  • Inspected material for quality, quantity, and condition prior to loading or unloading.
  • Ensured compliance with local, state, and federal regulations.
  • Assisted with troubleshooting technical problems related to computer systems or other equipment.
  • Checked all outgoing loads for accuracy against customer orders.
  • Verified and weighed incoming shipments of raw materials.
  • Provided assistance in filling out necessary paperwork related to shipments.
  • Greeted customers, directed haulers and answered questions accurately.
  • Load and unload rail cars from computers.

Lab Technician

Kansas Dairy Ingredients
Hugoton, KS
06.2022 - 11.2022
  • Collected raw milk samples daily.
  • Prepared samples for analysis by filtering or diluting them as needed.
  • Calibrated laboratory instruments according to manufacturer's specifications.
  • Analyzed results of tests using statistical methods to determine accuracy of results.
  • Conducted daily laboratory maintenance, including cleaning and organizing.
  • Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
  • Collected samples from various sources for analysis in accordance with established guidelines.
  • Analyzed data using various software programs including Microsoft Excel and GraphPad Prism.
  • Completed lab tests and communicated results to supervising staff.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.
  • Handled administrative tasks for laboratory staff and overall operations.
  • Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
  • Performed daily housekeeping tasks driving efficient laboratory operations.
  • Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.
  • Used time management and adaptability skills to prioritize and run multiple tests.

Seasonal Maintenance Technician

National Beef Packing Company
Liberal , KS
04.2022 - 06.2022
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Routinely inspected plant equipment for signs of wear or malfunctioning parts.
  • Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
  • Replaced defective parts such as i.e. arms, hydraulic lines, belts, and sensor boxes.
  • Followed established safety procedures when operating heavy machinery.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Conducted regular safety checks to ensure compliance with OSHA standards.
  • Assisted in the installation of new I.E. machinery and equipment.
  • Disassembled appliances to diagnose problems and facilitate repairs.
  • Operated hand and power tools to complete repairs.
  • Repaired machines, equipment or structures using tools or equipment.
  • Cleared I.E. fault codes and ensured the machinery ran smoothly during the shift.
  • Pushed and pull boxed products if needed to when lines broke down.

Loin Line

Seaboard Foods
Guymon, OK
09.2021 - 02.2022
  • Inspected loin meat products for quality assurance.
  • Inspected for any debris, freezer burn, discoloration, and abscess contaminants after the loin was cut from the bone.
  • Ensured export loins met the criteria before packing and shipment.
  • Occasional janitorial work.
  • Packaged and unpackaged meat products in departments that needed help. (Loin Line, Rib Line, Loin Export line,)

Administrative Assistant

Hitch Feeders 1
Guymon, OK
09.2018 - 09.2021
  • Established efficient filing systems for both physical and electronic documents.
  • Handled incoming calls, providing necessary information.
  • Handled mailing operations by managing package preparation and sorting.
  • Engaged with guests efficiently, answering questions and referring them to suitable personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Prepared letters, memos, reports, emails, and presentations upon request.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Verified and weighed incoming shipments of raw materials.
  • Guaranteed adherence to local, state, and federal regulations.
  • Inspected material for quality, quantity, and condition prior to loading or unloading.
  • Identified and reported problems and gathered necessary information to develop solutions.
  • Collected product samples to prepare for laboratory analysis and testing.

Education

High School Diploma -

Homeschool
Hooker, OK
08-2018

Skills

  • Hands-on
  • Problem solving
  • Effective communication
  • Teamwork and collaboration
  • Critical thinking
  • Customer service
  • Regulatory compliance
  • Adaptability and flexibility
  • Process improvement
  • Adaptable to changing demands
  • Problem-solving aptitude
  • Creativity and originality
  • Basic mathematics
  • Problem-solving abilities
  • Records organization
  • Multi-tasking
  • Attention to detail
  • Active listening

Languages

English
Full Professional

References

References available upon request.

Timeline

Key Holder

Dollar General
01.2024 - 04.2025

Online Order Filling

Walmart
09.2023 - 02.2024

Administrative Assistant

Skyland Grain LLC
11.2022 - 09.2023

Lab Technician

Kansas Dairy Ingredients
06.2022 - 11.2022

Seasonal Maintenance Technician

National Beef Packing Company
04.2022 - 06.2022

Loin Line

Seaboard Foods
09.2021 - 02.2022

Administrative Assistant

Hitch Feeders 1
09.2018 - 09.2021

High School Diploma -

Homeschool

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