Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tuyet Nguyen

Honolulu,HI

Summary

Dynamic retail professional with extensive experience at Marshalls, excelling in cash handling and inventory management. Proven track record in enhancing customer satisfaction and supervising teams to achieve operational excellence. Skilled in loss prevention strategies and fostering a collaborative work environment, ensuring store efficiency and compliance with company standards.

Overview

30
30
years of professional experience

Work History

Key Holder

Marshalls
Honolulu, Hawaii
05.2012 - 05.2025
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Assisted customers with product selection and resolving complaints.
  • Inspected physical condition of store premises to identify any maintenance issues.
  • Conducted regular audits on store supplies to maintain adequate inventory levels.
  • Verified accuracy of register tills at beginning and end of shift.
  • Enforced safety regulations within the store environment to protect both employees and customers.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Ensured compliance with all company policies and procedures.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Tracked stock movement to ensure availability of merchandise for customers.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Replenished merchandise displays throughout the store as needed.
  • Collaborated with management to determine key tasks and delegate to staff members.

Overnight Stocker

Walmart
Honolulu, HI
01.1995 - 03.2004
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
  • Restocked shelves according to plan-o-grams set up by management team.
  • Checked expiration dates on all food items to ensure quality control standards were met.
  • Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
  • Verified accuracy of incoming shipments against purchase orders.
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
  • Received and stocked merchandise in a timely manner.
  • Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.

Cashier Stock

99 Marukai
Honolulu, HI
05.1995 - 06.2000
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

GED -

California High
Porterville, CA
06-1987

Skills

  • Cash handling
  • Sales reconciliation
  • Inventory management
  • Customer service
  • Store operations
  • Employee supervision
  • Problem solving
  • Loss prevention strategies
  • Store recovery processes
  • Opening and closing coordination
  • Team building

Timeline

Key Holder

Marshalls
05.2012 - 05.2025

Cashier Stock

99 Marukai
05.1995 - 06.2000

Overnight Stocker

Walmart
01.1995 - 03.2004

GED -

California High

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