Kianna Howell
Lakeland
Summary
Motivated and personable customer service professional with a strong desire to secure an entry-level position. Committed to making a valuable contribution to the company through a positive can-do attitude and friendly demeanor. Eager to utilize customer service skills and provide exceptional support to enhance overall customer satisfaction.
Overview
7
7
years of professional experience
Work History
Preschool Teacher
First United Methodist Church Preschool
09.2022 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Cashier/ Customer Service
Wendys Restaurant
04.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Monitored inventory levels consistently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained transaction records.
- Ensured precise balance of cash registers daily.
Cashier/ Bagger
PUBLIX
07.2018 - 03.2022
- Processed cash, credit, and check payments efficiently.
- Assist cashier with efficient bagging of groceries during checkout.
- Ensure friendly interaction at the entrance.
- Engaged in active listening to identify customer needs.
- Taking the initiative in assisting customers with their loads to and from the store
- Monitored stock levels and replenished inventory
Education
Lake Gibson High School
Lakeland, FL05.2022
Skills
- Collaborative tasks
- Communication
- Flexibility
- Organization
- Attention to detail
- Dependable
- Fast Learner
Communication Skills
Anticipates customers' needs, by listening and making friendly conversation.
Leadership Experience
Taking the initiative in assisting customers with their loads to and from the store.
Timeline
Preschool Teacher
First United Methodist Church Preschool
09.2022 - Current
Cashier/ Customer Service
Wendys Restaurant
04.2022 - 08.2022
Cashier/ Bagger
PUBLIX
07.2018 - 03.2022
Lake Gibson High School
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