Kianna Perez
Silver Spring,MD
Summary
A detail oriented and reliable employee with a substantial amount of experience working with cash registers, loading and unloading products, while also providing above and beyond customer service. Works well both independently and within team settings. Great at following directions, highly organized, creative, and motivated. Provides suggestions based on my experiences with working in customer service and am able to upsell various products.
Overview
2
2
years of professional experience
Work History
Cafe Associate
Colada Shop
Potomac, MD
07.2023 - 03.2024
- Maintained cleanliness of work area and restocked supplies as needed.
- Assisted in the preparation of sandwiches, salads, soups and other cafe items
- Received deliveries from vendors, checked invoices against orders and stored merchandise appropriately.
- Prepared beverages such as coffee, tea and blended drinks according to established recipes.
Cashier / Barista /Crew Trainer
Teamania
Rockville, MD
03.2022 - 09.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, credit, and gift card.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted additional menu items and specialty drinks through suggestive selling techniques.
Server / Server Shift Leader
Damso (Kbbq)
Rockville, MD
03.2023 - 07.2023
- Provided excellent customer service to ensure satisfaction, while delivering food orders promptly and courteously.
- Accurately took orders from customers and responded efficiently to their inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
Education
High School Diploma -
Winston Churchill High School
Potomac, MD06-2022
Skills
- Teamwork And Collaboration
- Attention To Detail
- Creative Problem-Solving
- Upselling Techniques
- Communication
Timeline
Cafe Associate
Colada Shop
07.2023 - 03.2024
Server / Server Shift Leader
Damso (Kbbq)
03.2023 - 07.2023
Cashier / Barista /Crew Trainer
Teamania
03.2022 - 09.2023
High School Diploma -
Winston Churchill High School
Similar Profiles
Nelson HernandezNelson Hernandez
Handy Man at Colada ShopHandy Man at Colada Shop
Sonia CastelanSonia Castelan
Director of Learning and Development and Store Operations at Colada ShopDirector of Learning and Development and Store Operations at Colada Shop
Laura SegarraLaura Segarra
Visual Merchandiser and Sales Representative at Spicy ColadaVisual Merchandiser and Sales Representative at Spicy Colada