Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kiara Skerrett

Lakeland,Florida

Summary

Professional in returns management, bringing valuable experience in overseeing return processes and optimizing operations. Known for fostering team collaboration and delivering consistent results. Possesses strong organizational and communication skills, adaptable to changing needs.

Overview

10
10
years of professional experience

Work History

Returns Supervisor

Way Out West
01.2024 - 03.2025
  • Streamlined return procedures for faster turnaround times and improved customer experience.
  • Fostered a positive work environment that encouraged collaboration and teamwork among employees, boosting overall morale within the department.
  • Conducted regular evaluations of team performance against established metrics, using results as a basis for ongoing training initiatives or process improvements as needed.
  • Increased operational efficiency by implementing an effective system for tracking returned items through various stages of processing.
  • Developed strong relationships with vendors and suppliers, facilitating smoother returns processes and negotiations when needed.
  • Enhanced customer satisfaction by efficiently managing the returns process and addressing concerns promptly.
  • Coordinated with warehouse staff to ensure timely processing of returned items, resulting in reduced backlog.
  • Worked well in a team setting, providing support and guidance.

Photographer

Busch Gardens Tampa Bay
10.2023 - 01.2024
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.

Road Officer

Polk County Animal Control
08.2019 - 10.2023

-Enforced the law

- Animal care

- Administered shots

- Take detailed notes

- Take photographs of places and animals


Movie Theater Employee

South Chase Movie Theater
06.2019 - 09.2019
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.

Seasonal Cashier/Server

Universal Studios
05.2017 - 08.2019
  • Company Overview: (Monster’s Café)
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Intern

Polk County Sheriff’s Office
01.2019 - 05.2019
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.

Server and dishwasher

CHARTWELLS
09.2015 - 04.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

OSCEOLA LIBRARY
06.2015 - 07.2015
  • A summer job supervising and planning activities for children.

Education

Bachelor’s Degree - Criminal Justice

SOUTHEASTERN UNIVERSITY

DIPLOMA - undefined

LIBERTY HIGH SCHOOL

Skills

  • Active listener
  • Basic clerical knowledge
  • Reliable
  • Excellent Communication skills
  • Shipping and receiving
  • Warehouse operations
  • Return authorization
  • Product inspection
  • Willingness to learn
  • Teamwork and collaboration
  • Multitasking and prioritizing
  • Problem-solving
  • Attention to detail

Languages

Spanish
Native or Bilingual

Timeline

Returns Supervisor

Way Out West
01.2024 - 03.2025

Photographer

Busch Gardens Tampa Bay
10.2023 - 01.2024

Road Officer

Polk County Animal Control
08.2019 - 10.2023

Movie Theater Employee

South Chase Movie Theater
06.2019 - 09.2019

Intern

Polk County Sheriff’s Office
01.2019 - 05.2019

Seasonal Cashier/Server

Universal Studios
05.2017 - 08.2019

Server and dishwasher

CHARTWELLS
09.2015 - 04.2019

OSCEOLA LIBRARY
06.2015 - 07.2015

DIPLOMA - undefined

LIBERTY HIGH SCHOOL

Bachelor’s Degree - Criminal Justice

SOUTHEASTERN UNIVERSITY