Torrecia Wogan
Lancaster ,OH
Summary
Dynamic Returns Supervisor at Pacsun Warehouse with a proven track record in enhancing operational efficiency and compliance. Skilled in inventory management and team leadership, I successfully trained staff and analyzed return trends, driving process improvements. Committed to excellence, I prioritize safety and effective communication to achieve organizational goals.
In my department we stayed under budget set a records that was never achieved.
I had to work with accommodation with associates with restrictions along with FMLA.
I won adward for being the best of Eddie Bauer. My company went through different name changes.
I also had to coach my associates on performance.
Overview
15
15
years of professional experience
Work History
Returns Supervisor
Pacsun Warehouse
Groveport, OH
08.2008 - 09.2023
- Supervised daily returns operations, ensuring compliance with company policies and procedures.
- Trained team members on effective returns processing and inventory management systems.
- Analyzed return trends to identify areas for process improvement and operational efficiency.
- Coordinated workflow among staff to optimize product handling and minimize turnaround time.
Education
High School Diploma -
Bloom Carroll High School
Carroll, OH06-1988
Skills
Shipping and receiving
Warehouse operations
Return authorization
Product inspection
Policy enforcement
Workplace safety
Willingness to learn
Teamwork
Teamwork and collaboration
Multitasking and prioritizing
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Reliability
Multitasking Abilities
Excellent communication
Organizational skills
Team collaboration
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Team building and motivation
Superior work ethic
Health and safety procedures
Inventory and stocking
Computer proficiency
Goal setting and achievement
Goal setting
Professionalism
Performance monitoring
Staff scheduling
Timeline
Returns Supervisor
Pacsun Warehouse
08.2008 - 09.2023
High School Diploma -
Bloom Carroll High School