Summary
Overview
Work History
Education
Skills
Timeline
Generic

KIARA ALEXA SANTOS

Atlanta,GA

Summary

Experienced bartender and certified server trainer with a strong background in high-volume environments. Known for delivering excellent customer service, training staff effectively, and increasing guest satisfaction through efficient service and upselling techniques.

Overview

9
9
years of professional experience

Work History

Certified Server Trainer

Chili’s Bar & Grill
Atlanta, GA
11.2024 - Current
  • Train and mentor new servers on service standards, POS systems, and workflow efficiency
  • Ensure compliance with food safety and sanitation guidelines
  • Improve team performance by reinforcing service quality and customer engagement
  • Support management in maintaining smooth, fast-paced operations

Bartender

Dukes Brewhouse
Lakeland, FL
01.2018 - 11.2024
  • Delivered high-quality service in a fast-paced bar environment
  • Maintained clean, organized bar area to enhance guest experience
  • Managed inventory and restocked supplies efficiently
  • Followed all alcohol laws and safety regulations
  • Increased sales through effective upselling and strong product knowledge

Education

High School - undefined

Kathleen High School
Lakeland, FL
05.2018

Skills

  • Team leadership
  • Customer service excellence
  • Time management
  • POS systems & cash handling
  • Upselling & menu knowledge
  • Staff training & onboarding

Timeline

Certified Server Trainer

Chili’s Bar & Grill
11.2024 - Current

Bartender

Dukes Brewhouse
01.2018 - 11.2024

High School - undefined

Kathleen High School
KIARA ALEXA SANTOS