Summary
Overview
Work History
Education
Skills
Timeline
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KIARA BANERJEE

New York,NY

Summary

Multidisciplinary artist and intuitive team player with 4+ years of hospitality and customer service experience in fast-paced, people-centered environments. I bring grounded presence, creative problem solving, and a deep love for making people feel seen. Expertly managing box offices and high-volume shifts to directing film sets and managing flow of busy restaurants.

Overview

5
5
years of professional experience

Work History

Front of House

New York Theatre Workshop
07.2021 - 10.2022
  • Welcomed and guided guests through immersive theatrical experiences
  • Managed high-traffic front-of-house operations, enforcing safety protocols with warmth
  • Handled ticketing via Spektrix and resolved conflicts with grace and clarity.
  • Brought calm, humor, and intuition to chaotic moments, helping the team flow smoothly

Box Office Associate

Baltimore Symphony Orchestra (DCM)
06.2020 - 06.2021
  • Processed subscriptions, donations, and ticketing with accuracy and care
  • Recommended seating and events using knowledge of season lineups
  • Managed phone and email inquiries with empathy and active listening
  • Cultivated lasting patron relationships through authentic communication

Lab Assistant

Houston Community College
10.2019 - 05.2021
  • Handled phone and front-desk responsibilities in a high-volume academic office
  • Trained new staff in customer service protocols
  • Navigated high-pressure interpersonal situations with emotional intelligence

Host

Peacocks Den
02.2018 - 12.2018
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.


Education

B.A. - Film Production, Writing, and Acting

Hunter College
New York, NY

A.A. - Business Management

Houston Community College
Houston, TX
05.2021

Skills

  • Emotional regulation in high-stress environments
  • Memorizing orders and strong communication skills
  • Point-of-sale system operation, hospitality and accommodation
  • Adobe Creative Suite (Premiere, Photoshop, Audition, InDesign, Lightroom) and microsoft suite (word, excel)

Timeline

Front of House

New York Theatre Workshop
07.2021 - 10.2022

Box Office Associate

Baltimore Symphony Orchestra (DCM)
06.2020 - 06.2021

Lab Assistant

Houston Community College
10.2019 - 05.2021

Host

Peacocks Den
02.2018 - 12.2018

B.A. - Film Production, Writing, and Acting

Hunter College

A.A. - Business Management

Houston Community College

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