Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Language
Hobbies and Interests
Timeline
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Kiara Betancourt

Bismarck,ND

Summary

Results-driven professional with a strong background and hard-working, looking to use my experience and skills in decision-making and adaptability to contribute to the success of the organization.

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Supervisor/Foreman of Bacon Department

Cloverdalefoods
06.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Generated reports detailing findings and recommendations.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.

Packing Supervisor

Cloverdalefoods
01.2023 - 06.2024
  • Overview - The Packaging Line Worker is responsible for assisting, setting up, packaging, and cleaning up of packaging areas.
  • Follows daily work instructions from the Lead or the VSM.
  • Packs product into cases using the proper quantities.
  • Assembles packaging master cases.
  • Places product in master cases.
  • Monitors product to ensure that quality is being achieved and reports deficiencies to Line Lead or Supervisor.
  • Cleans work areas, machines, tools, and equipment.
  • Suggests ways to control labor and supply costs as well as improve processes.
  • Ensures that all work activities are performed with attention to the highest standards for quality, safety and compliance with all appropriate legal and food safety requirements and a focus on continuous improvement.
  • Follows all company policies & procedures as well as the GMP’s (Good Manufacturing Practices).
  • Reports any unsafe or hazardous work conditions or safety-related issues to Management.
  • Accomplishes all tasks as appropriately assigned or requested.
  • Enhanced packing efficiency by implementing new packing methods and procedures.
  • Analyzed resource allocation within the department, identifying opportunities for cost reduction without compromising quality standards.
  • Increased order accuracy by implementing a thorough quality control system.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for growth within the company structure.
  • Developed effective team strategies, fostering collaboration among staff members.
  • Maintained a safe work environment by enforcing strict adherence to safety guidelines and protocols.
  • Optimized use of space in the warehouse, resulting in better organization and increased efficiency.
  • Implemented innovative solutions to address common challenges in the packing process, leading to improved outcomes.
  • Conducted regular audits of packed goods prior to shipment, confirming compliance with both internal standards as well as external regulations or client specifications.
  • Fostered an inclusive workplace culture that prioritized teamwork, respect, and open communication between all employees across various roles within the organization.
  • Identified areas for improvement in packing processes, leading to continuous optimization efforts.
  • Managed staff schedules and workload distribution, resulting in optimal workflow patterns throughout peak seasons or periods of high demand.
  • Boosted employee morale through recognition programs and open communication channels.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.

Warehouse Technician

Cloverdalefoods
01.2021 - 01.2023
  • Adhered to safety guidelines consistently, reducing workplace accidents significantly.
  • Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
  • Collaborated with team members to achieve daily targets and maintain a high level of productivity.
  • Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
  • Safely operated forklifts and pallet jacks, ensuring proper handling of delicate products.
  • Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
  • Assisted in the training of new employees, sharing expertise on best practices and safety procedures.
  • Prepared shipments accurately according to packing lists, minimizing returns due to incorrect items being sent out.
  • Performed preventative maintenance on warehouse equipment routinely, reducing downtime caused by malfunctions or breakdowns.
  • Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
  • Prepared bills of lading, work orders and shipping orders to appropriately route materials.
  • Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action promptly.
  • Utilized computerized systems effectively for tracking inventory movement and updating stock records in realtime.
  • Improved warehouse efficiency by implementing an effective inventory management system.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Checked packages and merchandise for damage and notified vendors.
  • Handled day-to-day shipping and receiving overseeing more than 80 pallets of Raw product like, cow, chicken and pork.
  • Supervise and follows SSOP for temperature on the Raw product.
  • Managing of the computer and scan gun.
  • knowledge of the different programs as deacom, excel, microsoft teams.

Foreman Kitchen

Cloverdalefoods
01.2017 - 01.2021
  • Overview - Directly supervises all production personnel in the Production area. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding, and disciplining employees, and addressing complaints and resolving problems. Responsible for succession planning within the department and developing the skills and experience in the department.
  • Organize and eye ins in his or her area with respect and courtesy
  • Complies with and enforces STOP safety policies and positively promotes safety in all areas
  • Directs employees to work safely and takes corrective action immediately if an employee is being unsafe.
  • Promotes safety in the work area by understanding and complying with safety procedures and reporting all incidents in a timely manner
  • Reports harassment or other behaviors that may cause a hostile work environment.
  • Reports unsafe behaviors of employees to the Value Stream Manager (VSM) immediately
  • Understands and complies with all general and specific safe job procedures & policies that apply to your job and your staff.
  • Executes the Value Stream Manager’s work instructions, plan and schedule
  • Promotes our company values of Flexibility, Improvement, Growth, Safety, and Teamwork through your actions and by educating the staff about our values.
  • Inspects the products to verify conformance to quality specifications and directs setup and adjustments of machines.
  • Notifies Value Stream Manager and Maintenance of equipment problems and breakdowns.
  • Alerts the VSM for help when having difficulty in your area so the problem can be minimized.
  • Organize and relieves employee breaks and lunches.
  • Maintains necessary QA and production records.
  • Protects the company from material losses by following company processes
  • Communicates with VSM and lead persons to coordinate activities between departments.
  • Performs the activities of workers supervised.
  • Plans and carries out job assignments without creating hazards to yourself and other employees.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Assists Supervisors during an emergency or natural disaster to maintain order and security of plant personnel.
  • Checked equipment to determine if maintenance was required.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
  • Promoted innovation, encouraging adoption of new technologies and methods to improve project outcomes.
  • Achieved deadlines consistently, planning resources effectively and adjusting priorities as needed.
  • Reduced material waste significantly, implementing stringent inventory management and usage tracking systems.

Food and Beverage Cashier

Bakery El Punto
01.2014 - 01.2017
  • Overview – Top Duties and Qualifications. A Baker, or Pastry Chef, oversees preparing baked goods for sale to customers. Their duties include creating recipes, ordering ingredients, and coordinating baking schedules to produce breads, cakes, pastries, pies, cookies, and other goods.
  • Tasks:
  • Prepare and decorate bakery items.
  • Monitor inventory levels to ensure operational efficiency.
  • Maintain the cleanliness of bakery areas.
  • Maintain all bakery equipment and materials, as well as ensuring regulatory compliance.
  • Enforce health and safety regulations.
  • Review and approve all costs related to bakery items.
  • Seek out opportunities to improve operational efficiencies.
  • Produce quality, customized baked goods, and baked goods-based desserts according to professional recipes and customer specified specifications; maintain cleanliness of work areas.
  • Make sure all baked goods produced meet quality and food safety guidelines.
  • Ensure all equipment is cleaned and sanitized prior to use, and that all areas are clean and orderly.
  • Maintain inventory levels by tracking daily sales and usage.
  • Meet customer requests and ensure customer satisfaction.
  • Improve the quality and presentation of baked goods and baked goods-based desserts according to professional recommendations and production standards.
  • Maintain equipment according to manufacturer’s specifications.
  • Maintain customer lists.
  • Maintain knowledge of sales trends and seasonal products
  • Prepare baked goods and baked goods-based desserts for shipment.
  • Maintain recipe logs.
  • Meet production quotas and goals.
  • Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
  • Utilized product knowledge of foods and beverages to make suggestions to customers.
  • Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
  • Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
  • Operated and sanitized kitchen and food preparation equipment.

Education

B.S. - Psychology

University of Carolina
01.2012

Skills

  • Leadership
  • Goal oriented
  • Customer service
  • Teamwork
  • Adaptability
  • Fast learner
  • Training and mentoring
  • Staff management
  • Attention to detail
  • Strategic planning
  • Inventory control
  • Team building
  • Processes and procedures
  • Safety protocols
  • Quality control

Accomplishments

  • Supervised team of 50 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Forklift
  • Certified Pallet Jack
  • Advanced Leadership Program.
  • Certified Developing Emotional Intelligence
  • Job Interview Training
  • Certified HACCAP Program

Language

Spanish and English

Hobbies and Interests

Former Basketball Athlete at the University, Carolina Campus

Timeline

Supervisor/Foreman of Bacon Department

Cloverdalefoods
06.2024 - Current

Packing Supervisor

Cloverdalefoods
01.2023 - 06.2024

Warehouse Technician

Cloverdalefoods
01.2021 - 01.2023

Foreman Kitchen

Cloverdalefoods
01.2017 - 01.2021

Food and Beverage Cashier

Bakery El Punto
01.2014 - 01.2017

B.S. - Psychology

University of Carolina