KIARA CARTER
Minneapolis,MN
Summary
Healthcare professional seeking a position to utilize and expand leadership and communication skills.
Professional in healthcare with solid experience in clinical, administrative and management duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant/Preceptor
Allina Health Clinic
11.2024 - Current
- Prepared course materials such as syllabi, homework assignments and handouts for distribution or use within classroom.
- Compiled, administered and graded examinations to evaluate and record student comprehension levels.
- Educated nursing students on successful methods for performing rooming and vital taking techniques.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Assessed student knowledge levels and abilities with detailed assessments.
- Developed and implemented innovative teaching methods, significantly increasing student engagement and understanding of complex medical procedures.
- Improved patient care outcomes with meticulous oversight of preceptee patient assessments and interventions.
- Facilitated multidisciplinary team collaborations to enhance patient treatment plans, resulting in more holistic care.
- Optimized patient safety protocols during clinical training, minimizing incidents of errors under preceptee supervision.
- Promoted evidence-based practice among preceptees, integrating current research findings into daily patient care.
- Advocated for importance of self-care among healthcare professionals, leading by example and encouraging balanced approach to work and personal life.
- Improved student understanding by incorporating real-life examples and case studies in lessons.
- Met with students one-on-one to design learning plans and discuss projects.
Versiti Blood Centers
02.2023 - Current
- Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products
- I interact with donors and coordinators, providing a prominent level of customer service to deliver an excellent donation experience
- Takes pride in and is committed to delivering high quality services
- Works cooperatively and is a supportive member of the team/group
- Contributes positively to the achievement of team objectives
- Understands and performs to all applicable regulatory and compliance requirements
Medical Assistant
Allina Health
01.2024 - 11.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Scheduled appointments for patients via phone and in person.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
Clinical Team Aide/Medical Assistant
Allina Health
07.2022 - 12.2022
- Creating a positive experience by welcoming and assisting the clinical patient
- Preparing patient files by obtaining personal and health information
- Perform minor diagnostic tests and procedures as directed by healthcare professionals
- Setting up and stocking examination and procedure rooms
- Sterilizing medical equipment and sanitizing the designated area
- Rooming patients, recording vital signs and other information as needed
Customer Service Team Lead
Insight Global
11.2020 - 05.2022
- Oversee the daily workflow of my department
- Provide constructive and timely performance evaluations
- Handles discipline of employees in accordance with company policies
- Develop training and quality assurance programs for new hires and experienced employees
- Analyze customer feedback
- Performs other related duties as assigned
Referral Specialist
Aim Specialty Health
10.2017 - 06.2019
- Initiates and manages clinical referrals for pre-authorization
- Acts as a liaison between hospitals, health plans, physicians, patients, vendors, and other referral sources
- Reviews referrals for completeness and follow up for additional information if necessary
- Assigns escalated referrals as appropriate
- Verifies insurance coverage and completes the pre-authorization process for radiology and other imaging exams (CT, MRI, MRA, PET, et.) following established processes and procedures
- Responds to inbound calls initiating exam requests following established processes and meeting quality and production standards
- Contacts physician as needed to obtain demographic information or related data
- Enters referrals, documents communications, and actions in the system
Education
Master of Science - Clinical Mental Health Counseling
University of Phoenix
01-2027
Bachelor of Science -
University of Phoenix
10.2024
Certified Medical Assistant -
MedCerts
01.2023
Skills
- Microsoft Office
- Connexus
- MLS
- Internet Explorer
- Google Applications
- Office management
- Communication
- Teamwork
- Decision-making
- Medical Terminology
- Medical office administration
- Patient Scheduling
- Phlebotomy
- Patient-focused care
- Intake control
- Simple dressings
- Vital signs monitoring
- Patient assessments and care
- Certified in Basic Life Support (BLS)
- Maintaining confidentiality
- Medical terminology knowledge
- Compassionate
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Procedure assistance
- Electronic health records
- Electronic medical records
- Immunization administration
- Healthcare management
- Healthcare project management
Leadership Experience
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.
Communication Skills
Strong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively with writers, editors, and other stakeholders.
Certification
- Certified Medical Assistant
Timeline
Medical Assistant/Preceptor
Allina Health Clinic
11.2024 - Current
Medical Assistant
Allina Health
01.2024 - 11.2024
Versiti Blood Centers
02.2023 - Current
Clinical Team Aide/Medical Assistant
Allina Health
07.2022 - 12.2022
Customer Service Team Lead
Insight Global
11.2020 - 05.2022
Referral Specialist
Aim Specialty Health
10.2017 - 06.2019
Certified Medical Assistant -
MedCerts
Master of Science - Clinical Mental Health Counseling
University of Phoenix
Bachelor of Science -
University of Phoenix
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