Dependable and organized professional committed to fostering positive experiences and supporting team dynamics. Strong problem-solving skills and ability to adapt to new challenges with a calm demeanor. Focused on continuous growth and learning while upholding values of honesty and respect.
Overview
10
10
years of professional experience
Work History
Paralegal/Receptionist
JOHN F SCHUTZ P.L.
Palm Beach Gardens, USA
09.2025 - Current
Conducted client communication and intake for new matters, ensuring comprehensive collection of case details and documentation.
Open and maintain new client matters in Clio Manage ensuring accurate case setup from first point of contact.
Maintain accurate digital records and client files in Clio Manage, ensuring high-integrity Record Management for sensitive legal documentation.
Drafted and responded to interrogatories, requests for production, and requests for admission, facilitating case preparation and legal strategy.
Utilize LexisNexis to research case law and manage secure document storage.
Organize and upload court documents through the E-Filing system, facilitating seamless Database Maintenance.
Perform outbound calling to courts, clients, and attorneys to secure information and resolve administrative inquiries.
Scheduled appointments and managed senior calendars to enhance client engagement and streamline firm operations.
Generated leads through strategic client intake and conflict checks, identifying qualified service opportunities.
Managed confidential digital records and patient files, ensuring strict adherence to HIPAA compliance and database maintenance standards.
Performed complex Data Entry for legal-medical chronologies and demand letters with 100% accuracy.
Organized and prioritized tasks to meet service goals effectively.
Identified needs of customers promptly and efficiently.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Exceeded customer satisfaction by finding creative solutions to problems.
Legal Assistant/Receptionist
STEINGER, GREENE & FEINER
West Palm Beach, USA
08.2022 - 04.2023
Scheduled appointments, depositions, and mediations to support senior team in managing high-volume litigation pipeline.
Managed electronic filing and document management systems, facilitating seamless remote work operations.
Coordinated communication between clients and legal professionals effectively.
Provided administrative support for personal injury cases, securing essential case updates via outbound calling.
Coordinated communication between clients and legal professionals, enhancing collaboration and ensuring timely information flow.
Scheduled appointments, depositions, and mediations to maintain the senior team's high-volume litigation pipeline.
Managed electronic filing and document management systems to ensure efficient remote work operations.
Maintained accurate digital records by requesting and reviewing medical bills and liens for legal database entry.
Data Entry Clerk
SCHREIBER LAW, LLC
Salem, USA
10.2021 - 08.2022
Performed high-speed Data Entry of numerical information into databases using 10-key pad with zero-error tolerance.
Coordinated workflow scheduling and verified accuracy for large-scale digital record projects, ensuring timely completion and data reliability.
Executed digital record management protocols by scanning and saving critical organizational data into central databases, supporting data accessibility.
Detected and rectified data entry errors, safeguarding integrity of company database maintenance systems.
Crew Member
MCDONALD'S
Haverhill, USA
04.2016 - 09.2021
Greeted visitors and maintained professional corporate image, enhancing client relations.
Resolved customer complaints and managed time-sensitive requests, ensuring customer satisfaction in high-pressure environment.
Ensured safety and quality standards were maintained during all shifts.
Secured orders accurately and efficiently, supporting team productivity and improving lead conversion.