Kiara Elmore
Miss A
McKinney,TX
8
years of professional experience
Dependable and customer-focused professional with experience in Insurance, advanced customer service and relations, call center and sales. Skilled in handling payment transactions, assisting customers, and maintaining professional etiquette, organized and efficient in improving work flow. Adept at problem-solving, answering inquiries, and delivering positive guest experiences across a variety of environments.
Work History
Retail sales Associate
6 Years- Established rapport with customers, resulting in improved customer retention.
- Provided training and mentorship to new team members to ensure seamless integration.
- Analyzed sales data to identify trends and informed inventory decisions.
Sales Representative
1 Year 1 Month- Sold insurance policies by explaining options and benefits to customers.
- Answered customer questions and provided accurate policy information.
- Handled payments and maintained accurate records of transactions.
- Answered inquiries in a timely Professional manner
- Implemented CRM tools to track leads, manage customer interactions, and optimize follow-up strategies.
Service Staff
1 Year- Assisted guests with orders while providing friendly and efficient service.
- Operated register and processed customer payments.
- Prepared food items and ensured work areas were clean and organized.
Customer Service Representative
1 Year- Delivered customer support by addressing inquiries and resolving issues efficiently.
- Boosted sales by effectively engaging customers and promoting products. and assisted with policy updates and payment plans.
- Actively listened to customer problems to ensure timely solutions.
- Resolved customer inquiries through phone, email, and chat channels, ensuring timely responses and satisfaction.
- Implemented feedback mechanisms to gather customer insights, driving improvements in service quality.
Sales Associate
1 Year- Assisted customers in locating items and completing purchases to enhance shopping experience.
- Managed inventory, stocked shelves, and priced merchandise to ensure product availability.
- Provided exceptional customer service in a high-traffic retail environment to foster customer loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Cashier / Hostess / Food Prep
1 Year- Provided customer service at register, drive-thru, and dining area to enhance dining experience.
- Executed food orders promptly and accurately, ensuring adherence to food safety standards.
- Enhanced team productivity through collaboration as a cook, food prep assistant, and hostess.
Education
High School Diploma
Skills
Customer service
Cashiering & Payment Handling
Auto insurance knowledge
Transaction processing
Microsoft office
Collaborative
Active listener
Conflict resolution
Microsoft Office
Adaptability
Time management
Team player
Phone etiquette
Administrative Experience
Policy and procedure adherence
Product knowledge
Timeline
Sales Representative
Progressive
09.2024 - 10.2025Read More
Service Staff
Salad and Go
01.2023 - 01.2024Read More
Customer Service Representative
GEICO
01.2021 - 01.2022Read More
Retail sales Associate
Miss A
10.2020 - CurrentRead More
Sales Associate
Gabes
01.2020 - 01.2021Read More
Cashier / Hostess / Food Prep
Chick-fil-A
01.2019 - 01.2020Read More
Campus International High School
High School Diploma
Read More