Kiara Filben
Rocklin,CA
Summary
I have a positive attitude and genuine interest in helping others. I've had the opportunity to work in customer-focused environments while interacting with customers one on one. I have the ability to quickly learn and adapt to customers needs and wants. I strive to always ensure accurate and great customer service.
Overview
3
3
years of professional experience
Work History
Sandwich Maker/ Server
Beach Hut Deli
09.2021 - Current
- Greeted guests, promoted specials, and took orders.
- Served food and beverages promptly with focused attention to customer needs.
- Created relationships with regular customers.
- Collaborated with team members to optimize workflow, resulting in better overall performance.
- Managed cash transactions efficiently while adhering to company policies for financial security measures.
- Developed mastery of menu offerings to recommend appropriate options based on customer preferences or dietary restrictions.
Receptionist/ Customer Service Representative
Roseville Kia
12.2023 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Cosmetology License - Cosmetology
Hoss Lee Academy
Citrus Heights, CA06-2025
High School Diploma -
Whitney High School
Rocklin, CA06-2024
Skills
- Effective multi-tasking
- Customer service
- Strong work ethic
- Team collaboration
Timeline
Receptionist/ Customer Service Representative
Roseville Kia
12.2023 - 08.2024
Sandwich Maker/ Server
Beach Hut Deli
09.2021 - Current
Cosmetology License - Cosmetology
Hoss Lee Academy
High School Diploma -
Whitney High School
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