Kiara Jones
Brooklyn
Summary
Detail oriented and passionate team player with success at managing multiple projects and priorities with a positive attitude. Eager help team achieve company goals with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Baker
Bien Cuit
Brooklyn, NY
03.2026 - Current
- Prep and make 600-800+ almond /chocolate-almond croissants daily
- Roll 200 Pane dolce daily
- Prep bulk amounts of creams, syrups, and toppings as needed
- Assist additional stations as needed
- Monitored ingredient quality and freshness to ensure top product standards.
- Operated ovens and mixers, maintaining safety and efficiency protocols.
- Assisted in inventory management, tracking supplies
- Maintained cleanliness of the workspace, adhering to health regulations consistently.
Pastry Chef
The Doughnut Project
12.2021 - 02.2024
- Customer service daily:150+ POS sales, phone calls, barista, packaged orders
- Collaborated with clients and Exec. Pastry chef on custom orders
- Accomplished multiple projects within established time frame
- Greeted/Served 150+ guest with welcoming and positive attitude
- Maintained and ordered ingredients/supplies for FOH/BOH
- Glazed, decorated, restocked 500+ doughnuts daily for the shop and pre-orders
- Made in bulk: 3-4 non yeast dough, 20+glazes, 5+ fillings, and 5+toppings daily
Manager
Butter & Scotch/Love, Nelly
11.2019 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Boosted store revenue by cross-selling complementary beauty products and services.
Education
Bachelors of Science, Social work and Child Welfare -
Medgar Ever College CUNY
01.2027
Associate in Occupational Studies, Baking and Pastry Arts -
The Culinary Institute of America
01.2017
Skills
- Proficient in Microsoft Office
- Attention to detail
- Proficient in Google suite
- Team leadership
- Decision-making
- Customer relations
- Time management
- Problem-solving
- Fast pace Multitasking
- Visual communication
- POS training
- Adaptable
- Time Management
- Leadership skills
- Customer service etiquette
- Decision Making Abilities
- Customer service
- Training staff
- Critical Thinking
Timeline
Baker
Bien Cuit
03.2026 - Current
Pastry Chef
The Doughnut Project
12.2021 - 02.2024
Manager
Butter & Scotch/Love, Nelly
11.2019 - 03.2022
Associate in Occupational Studies, Baking and Pastry Arts -
The Culinary Institute of America
Bachelors of Science, Social work and Child Welfare -
Medgar Ever College CUNY