Summary
Overview
Work History
Education
Skills
Timeline
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Kiara Lea

Charlotte,NC

Summary

Proven track record of success in fast-paced environments, showcasing ability to enhance warehouse productivity and customer satisfaction through innovative order fulfillment strategies and effective team collaboration. Expertise in warehouse technology systems, combined with exceptional customer service skills, underscores consistent ability to meet and exceed targets. Ability to communicate with team to make most beneficial decisions and problem solve.

Overview

1
1
year of professional experience

Work History

Order Fulfillment Associate

Belk Southpark
06.2024 - Current
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
  • Followed procedures at all times for personal and team safety.
  • Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
  • Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
  • Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Bagel Maker

Bagel Boys
03.2024 - 07.2024
  • Consistently met or exceeded daily sales targets through exceptional product presentation and customer engagement strategies.
  • Reduced waste by closely monitoring inventory levels and adjusting orders as needed.
  • Organized workspace for maximum efficiency.
  • Provided excellent customer service by addressing inquiries, offering suggestions, and resolving any issues promptly.

Education

Providence High School
Charlotte, NC

Skills

  • Time management
  • Team collaboration
  • Troubleshooting techniques
  • Customer service
  • Attention to detail
  • Motivated team player
  • Decision-making
  • Customer relationships
  • Relationship building
  • Teamwork and collaboration

Timeline

Order Fulfillment Associate

Belk Southpark
06.2024 - Current

Bagel Maker

Bagel Boys
03.2024 - 07.2024

Providence High School
Kiara Lea