Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiara Love

Virginia Beach,VA

Summary

Reliable Bus Operator for several years at Hampton Roads Transit, recognized for high productivity and efficiency in task completion. Obtains specialized skills in route navigation, passenger safety, and vehicle maintenance management. Honing in leadership efficiency, communication skills, problem-solving, customer service, and time management from my career at Costco to enhance passenger/customer experience and operational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bus Operator

Hampton Roads Transit
Norfolk, VA
03.2018 - 10.2024
  • Stopped buses at designated locations according to schedule and allowed sufficient time for loading and unloading passengers.
  • Inspected interior of bus after each trip for any lost items left behind by passengers.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.

Cashier/Grocery Stocker/Deli Clerk

Costco
Norfolk, VA
09.2017 - 02.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

High School Diploma -

Norview High School
Norfolk, VA
06-2011

Skills

  • Valid Commercial Driver's License
  • Effective Leadership
  • Customer Support Expertise
  • Cash Handling Proficiency
  • Incident reporting
  • Wheelchair support
  • GPS applications
  • Passenger assistance
  • Valid Virginia license
  • Weather conditions adaptation
  • Scheduling pickups
  • Traffic laws compliance
  • Mapping skills
  • Defensive driving
  • Vehicle inspection
  • Emergency procedures
  • Route navigation

Certification

CDL Certification.

Timeline

Bus Operator

Hampton Roads Transit
03.2018 - 10.2024

Cashier/Grocery Stocker/Deli Clerk

Costco
09.2017 - 02.2018

High School Diploma -

Norview High School

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Kiara Love