KIARA MAS
Brooklyn
Summary
Dynamic scheduling specialist with extensive experience in managing and coordinating complex tasks, ensuring precision and efficiency in operations. Strong organizational and communication skills facilitate seamless execution of plans, directly contributing to enhanced patient satisfaction through effective schedule management. Proven ability to adapt to changing priorities while fostering team collaboration, consistently achieving desired outcomes. Recognized for leveraging problem-solving capabilities to boost productivity and align with organizational goals, driving operational excellence.
Overview
9
9
years of professional experience
Work History
Scheduling Associate
Maimonides Medical Center
Brooklyn, NY
11.2023 - Current
- Oversaw appointment coordination processes, ensuring effective use of resources and timely patient access to care.
- Implemented streamlined communication protocols among departments to enhance overall workflow effectiveness.
- Streamlined appointment processes through successful integration of scheduling software, ensuring greater accuracy and reliability.
- Analyzed scheduling processes and led initiatives to streamline appointment management, resulting in decreased wait times for patients.
Head Lifeguard
Waterline Square
New York, NY
05.2021 - 12.2023
- Monitored lifeguard activities, enforcing safety regulations and protocols to safeguard patrons.
- Conducted comprehensive training for new lifeguards, focusing on emergency procedures and adherence to customer service standards.
- Organized and led safety drills to reinforce protocols and improve response times during emergencies.
- Evaluated pool surroundings for potential risks, promoting a safe and enjoyable experience for guests.
After-School Care Provider
Center For Family Life
Brooklyn, NY
04.2018 - 12.2020
- Directed and coordinated daily routines, ensuring safety and engagement in children's activities.
- Developed and implemented innovative activities tailored to promote social interaction and creative expression among participants.
- Guided new staff through comprehensive training on effective child care techniques and adherence to safety protocols.
- Managed information exchange between parents and staff, ensuring clarity on children's progress and individual needs.
File Clerk
Maimonides Medical Center
Brooklyn, New York
07.2017 - 08.2017
- Ensured meticulous organization and upkeep of patient files, facilitating precise and reliable record-keeping.
- Managed coordination of medical record retrieval, ensuring timely availability for healthcare providers.
- Implemented structured onboarding processes for new employees, focusing on filing procedures and data entry protocols.
- Revamped filing procedures to improve organization and accessibility of patient information for healthcare staff.
- Executed document scanning and imaging tasks, enhancing the reliability of file backup systems.
- Developed and maintained an efficient filing system for documents, ensuring optimal traceability and retrieval.
Education
High School Diploma -
Borough of Manhattan Community College
New York, NY05.2027
High School Diploma -
Frank Sinatra School of The Arts
Queens, New York06.2020
Skills
- Telecommuting effectiveness
- Skilled in time management
- Effective time prioritization
- Reliable work commitment
- Cross-functional teamwork
- Service excellence
- Strategic issue analysis
- Meticulous attention to detail
- Organizational time strategies
- Proficient in organization techniques
- Focused listening
- Cultivating strong partnerships
Languages
Spanish
Professional Working
Timeline
Scheduling Associate
Maimonides Medical Center
11.2023 - Current
Head Lifeguard
Waterline Square
05.2021 - 12.2023
After-School Care Provider
Center For Family Life
04.2018 - 12.2020
File Clerk
Maimonides Medical Center
07.2017 - 08.2017
High School Diploma -
Borough of Manhattan Community College
High School Diploma -
Frank Sinatra School of The Arts