Kiara McNulty
Westland
Summary
Dynamic retail operations professional with a robust background in customer service, dedicated to delivering accurate transactions and fostering positive customer experiences. Expertise in efficiently managing high-volume transactions while swiftly resolving issues to maintain operational flow. Recognized for exceptional cash handling abilities and strong communication skills, contributing to team success and customer satisfaction and committed to enhancing retail performance through strategic problem-solving and a customer-centric approach.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service
AIRLINES PARKING
05.2023 - Current
- Organized workspace
- Problem-solving
- Responsibility for cash handling
- Handling phone calls
- Radio communication
- Multi-tasking
- Time management
PSA
Prospect Airport Services
01.2023 - Current
- Customer assistance
- Time Management
- Organized
- Problem Solving
- Detail-Oriented
- Multi-Tasking
Crew Member
Wendy's
12.2020 - 05.2021
- As a crew member I worked where I was placed and was flexible in each position.
- While taking orders being a good listener comes to play with also having good communication with the customers
- Work as a cashier with good customer service even while there's an issue with at the window or the front
- Work on line with having good adaptions skills with different orders coming in
- While also maintaining an organized station
Team Member
Dairy Queen
07.2020 - 08.2020
- As a team member I worked where I was placed and was flexible in each position.
Education
Associates of Business Administration - Business Administration
Schoolcraft College
Livonia, MI05-2025
Secondary School Education - undefined
Adrian College
Adrian, MI12.2022
High school diploma - undefined
Wayne Memorial High School
Westland, MI05.2022
Skills
- Proficient in English
- Mathematical proficiency
- Customer service
- Customer assistance
- Basic computer skill
- Effective time management
- Customer service in dining
- Clear written communication
- Writing skills
- Patience and empathy
- Customer transaction management
- Work ethic and integrity
Languages
Spanish - Beginner
French - Beginner
Timeline
Cashier/Customer Service
AIRLINES PARKING
05.2023 - Current
PSA
Prospect Airport Services
01.2023 - Current
Crew Member
Wendy's
12.2020 - 05.2021
Team Member
Dairy Queen
07.2020 - 08.2020
Secondary School Education - undefined
Adrian College
High school diploma - undefined
Wayne Memorial High School
Associates of Business Administration - Business Administration
Schoolcraft College
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