Kiara Medina
TD Bank
Williamstown,NJ
1
Language
9
Years of experience
Bank Associate known for exemplary customer service, team player mindset . Encourage team members to develop. Exceptional cash-handling accuracy. 9-year record of dedication and dependability reinforced by consistent "exceeds expectations" ratings on performance reviews. Backed by excellent interpersonal skills and a commitment to customer service.
Work History
Banking Associate
6 Years 5 Months- Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Assisted clients with account inquiries, providing personalized solutions to enhance customer satisfaction.
- Developed training materials for new hires, fostering a collaborative onboarding experience.
- Streamlined daily operations by implementing best practices in cash handling procedures.
Leasing Agent
1 Year- Courteously greeting residents, filing documents, office duties, answering telephones, receiving work orders and entering work orders in a timely manner. Reviewing the signing documents and filing them accordingly. Collecting payments and processing them.
- Apartment complex
Teller
2 Years 3 Months- Courteously greets customers and efficiently process financial deposit and withdrawals within busy, fast-paced environments. Operate cash box, scanners, and computers to process transactions, balances and transfers. Collect payments and make monetary changes as requested. Balancing cash box at the end of every shift. Assisting with set up and opening and closing procedures.
- Commended by supervisors for flexibility in hours, dependability as well as maturity to carry out guidelines as expected. Filling in for absent employees as needed.
- Financial service company with up to 43.595B in sales rev.
Education
High School Diploma
Skills
Manages client relationships and advises accordingly
Product knowledge
Cash-Handling Accuracy
Credit Card / cash advance processing
Engagement with customers in day to day advice
Customer Service Excellence
Loss Prevention
Skilled at operating computerized cash registers
and scanners
Basic skills in MS Word
Odyssey
foreign currency system
Titan and identification and authentication system.
Languages
Spanish
Native or Bilingual
Timeline
Banking Associate
TD Bank
03.2020 - CurrentRead More
Leasing Agent
Corsa Management, Vineland,NJ
09.2019 - 09.2020Read More
Teller
TD Bank Williamstown, NJ
05.2017 - 08.2019Read More
BUENA REGIONAL HIGH SCHOOL
High School Diploma
Read More