Kiara Melberg
Chicago,IL
Summary
Seeking an Account Development Intern position at MoLo Solutions, where I can utilize my technical, analytical and problem-solving skills to support business development and logistics operations. With a strong foundation in data analysis and information systems, my goal is to contribute to market research, customer relationship management, and operational efficiency in the logistics industry.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Target
02.2024 - Current
- Customer Service & Sales Support – Assisted customers by addressing inquiries, resolving concerns, and recommending optimal products to enhance their experience.
- Inventory Management & Audits – Conducted stock audits, managed replenishment processes, and utilized in-store systems to locate and order inventory.
- Cross-Functional Collaboration – Worked with Tech, Fulfillment, and Cashiering teams to ensure smooth operations and customer satisfaction.
- Operational Efficiency & Process Optimization – Managed cash register operations, optimized merchandise presentation, and contributed to process improvements.
- Communication & Problem-Solving – Provided clear and effective communication with customers and team members, resolving issues and delivering exceptional service both in-store and via phone.
Cashier
Berkot's Super Foods
05.2023 - 02.2024
- Customer Service & Sales Support – Assisted customers by addressing inquiries, processing transactions, and providing information on promotions and store policies.
- Cash Handling & Payment Processing – Operated point-of-sale systems, processed various payment methods, and ensured transaction accuracy.
- Training & Team Support – Trained and evaluated new employees on cashiering procedures and customer interactions.
- Problem-Solving & Customer Assistance – Helped customers complete purchases, locate items, and navigate loyalty or reward programs.
- Operational Efficiency – Maintained awareness of store policies, promotions, and inventory to optimize the shopping experience
Education
Bachelor of Science - Chemistry
Saint Xavier University
Chicago, Illinois05.2026
Bachelor of Arts - Computer Information Systems
Saint Xavier University
Chicago, Illinois05.2026
Skills
- Problem-solving
- Store closing
- Customer assistance
- Policy and procedure adherence
- Professional appearance
- Verbal and written communication
Accomplishments
Dean's List of Honors, Saint Xavier University, Spring 2023, Fall 2023, Spring 2024
Coursework
- Rhetoric and Writing
- Speech Fundamentals
- Prof. Writing & Comm
- Software for Business Analytic
- Systems Analysis and Design
- Intro to Statistics
Timeline
Retail Sales Associate
Target
02.2024 - Current
Cashier
Berkot's Super Foods
05.2023 - 02.2024
Bachelor of Arts - Computer Information Systems
Saint Xavier University
Bachelor of Science - Chemistry
Saint Xavier University
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