Kiara Messner
Summary
Skilled Aircraft Mechanic knowledgeable in all areas of F-16 aircraft. Adept at performing in-process and final aircraft inspections with commitment to unfailing accuracy and safety. Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Able to recognize excellence in individuals and inspire team members to achieve their potential while working toward common goals.
Overview
5
5
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Event Marketing Specialist
Cantey Foundation Specialists
08.2022 - 10.2022
- Shadowed senior personnel on complex marketing pursuits to build skills set.
- Met with vendors to assess products, inquire about services and negotiate pricing.
- Established clientele for marketing team.
Aircraft Fuel Systems Technician
United States Air Force, USAF
07.2018 - 09.2020
- Handpicked to perform duties above assigned rank.
- Advised on aircraft fuel systems removal, repair, and installation maintenance procedures and policies.
- Diagnose fuel systems and component malfunctions.
- Recommend corrective actions and resolve problems using analytic techniques.
- Perform maintenance on aircraft fuel tanks and cells.
- Remove access panels, de-puddle fuel tanks, purge aircraft, and repair and test fuel tanks and cells.
- Prepare aircraft surfaces, apply sealants, adhesives, and associated chemicals.
- Supervise, inspect, and evaluate aircraft fuel systems maintenance activities.
- Clean fuel tanks and cells.
- Inspect fuel tanks and cells for foreign objects, corrosion, cell deterioration, and fungus.
- Store, handle, use, and dispose of hazardous material and waste.
- Initiate deficiency reports, maintenance analysis documents, technical data changes, and equipment records.
- Record information on data collection forms and automated systems.
- Removes, repairs, installs, inspects, and modifies aircraft fuel systems including integral fuel tanks, bladder cells, and external tanks.
- Maintain associated hardware and equipments.
Hostess
Buffalo Wild Wings
11.2017 - 02.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used cash registers and credit card machines to cash out customers.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Bachelor of Science - Elementary Education
Grand Canyon University
Phoenix, AZ 2022.07 - Current
Skills
- Contract Administration
- Market Trend Analysis
- Marketing Event Planning
- Microsoft Office
- Coin and Currency Counting
- Equipment Inspection
- Time Management
- Safety Requirements
- Basic Print Reading Skills and Layout
- Schedule Maintenance
- Report Maintenance
- Diagnostic Tests
- Active Learning
- Mobile Order Management
- Dining Crew Workflow Optimization
- Billing and Payment Processing
- Service Prioritization
- Cash and Transaction Handling
- Dining Reservations
- Front- and Back-Of-House Coordination
- Guest Accommodations
- Hospitality and Accommodation
- Guest Satisfaction
- Restroom Servicing
- Greeting and Escorting Guests
- Workflow Coordination
- Hospitality Service Expertise
- Assigning Tables
- Room Preparation
- Monetary Transactions
- Safe Work Practices
- Table Setting Knowledge
- To-Go Order Preparation
- Beverage Preparation
- Dining Room Monitoring
- Front of House Display Creation
- Guest Relations
Certification
- Basic Military Training - July 2018-September 2018
- Aircraft Fuel Systems Technician Training - July 2018-September 2020
Timeline
Event Marketing Specialist
Cantey Foundation Specialists
08.2022 - 10.2022
Bachelor of Science - Elementary Education
Grand Canyon University
2022.07 - Current
Aircraft Fuel Systems Technician
United States Air Force, USAF
07.2018 - 09.2020
Hostess
Buffalo Wild Wings
11.2017 - 02.2018
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