Kiara M. Giles
New York,NY
Summary
To obtain a challenging and rewarding position that will utilize my strong leadership skills and extensive experience and will allow me to apply my knowledge and interest to benefit the company as well as grow in the company.
Overview
10
10
years of professional experience
Work History
Clerical Associate Lvl.3
Harlem Hospital
NY, NY
08.2022 - Current
- Performed clerical work in personnel administration, payroll, accounts, budgeting, and organization to ensure efficient operations.
- Performs responsible clerical work in various administrative and operational areas by processing, recording, checking, and maintaining records.
- Supported hospital patient care units with clerical tasks, facilitating smooth administrative operations.
- Receiving and processing payments from the public in the form of cash and non-cash remittances.
- Provided information to staff and clients regarding services and procedures. and preparing reports.
- Received and transmitted radio and telephone messages between departments. radio and telephone messages.
- Performed administrative duties and clerical tasks in shop and field settings.
Case Manager
Unique People Services
Bronx
08.2024 - 09.2026
- Conducted monthly home and field visits to clients and weekly check-ins to monitor medication and medical appointment compliance.
- Connected residents to community-based resources to enhance support and access to services.
- Maintained accurate, timely documentation and statistics in AWARDS foothold to support program reporting and client tracking.
Environmental Service Aide
Memorial Sloan Kettering
NY, NY
12.2020 - 08.2022
- Ensure a sterile environment for patients and staff to help prevent the spread of disease and infection in their operating rooms and radiology rooms.
- Cleaned and disinfected bathrooms, floors, and all areas in patient contact rooms, including vents, televisions, and light fixtures, ensuring a safe environment.
- Mixed, stored, and used cleaning chemicals properly while performing general cleaning tasks to maintain hygiene standards.
- Executed multiple projects to enhance team performance to enhance team efficiency and support company goals.
Environmental Cleaner
Controlled Contamination Services
NY, NY
06.2020 - 10.2020
- Works for Memorial Sloan Kettering to ensure a sterile environment for patients and staff to help prevent the spread of disease and infection in their operating rooms and radiology rooms.
- Cleaned patient rooms using approved infection-control procedures to ensure safety. using Controlled Contamination Services infection-control procedures
- Disinfected high-touch surfaces following hospital sanitation standards
- Cleaned and disinfected bathrooms, floors, and patient-contact areas, including vents, televisions, and light fixtures, to maintain high hygiene standards.
- Sanitized isolation areas with approved cleaning chemicals and PPE
Caretaker J
NYCHA
Bronx, NY
03.2018 - 03.2020
- Assisted Caretaker x in apartment renovations using hand and power tools to ensure quality and timely completion.
- Operated compactor machine daily to ensure efficient waste management.
- Assisted in managing storeroom inventory and organization. ordering parts, PPE, and materials for development.
- Assisted Caretaker x in renovating apartments using hand tools and power tools.
Barista
Starbucks
NY, NY
07.2016 - 01.2018
- Prepared Starbucks espresso drinks following standard beverage recipes and service routines.
- Delivered quality beverages, whole bean, and food products by adhering to recipe and presentation standards, ensuring compliance with health, safety and sanitation guidelines.
- Welcomed customers warmly with friendly service and answered menu questions.
- Operated point-of-sale system to process customer orders and payments.
- Facilitated new partner training through positive reinforcement of successful performance and respectful coaching.
Education
Partial Completion - Chemistry
Clinton Community College
Plattsburgh, NYRegents High School Diploma -
Saint Raymond Academy for Girls
Bronx, NYSkills
- Payroll processing
- Accounts reconciliation
- Payment processing
- Records management
- Document management
- Program reporting
- Microsoft Excel
- Microsoft office
- Administrative support
- Filing systems
- Record organization
- Scheduling appointments
- Customer service
- Effective communication
- Conflict resolution
- Attention to detail
- Community referrals
Timeline
Case Manager
Unique People Services
08.2024 - 09.2026
Clerical Associate Lvl.3
Harlem Hospital
08.2022 - Current
Environmental Service Aide
Memorial Sloan Kettering
12.2020 - 08.2022
Environmental Cleaner
Controlled Contamination Services
06.2020 - 10.2020
Caretaker J
NYCHA
03.2018 - 03.2020
Barista
Starbucks
07.2016 - 01.2018
Partial Completion - Chemistry
Clinton Community College
Regents High School Diploma -
Saint Raymond Academy for Girls