Kiara Parkmond
Summary
Seasoned Academy Trainer with a solid background in developing and implementing training programs to foster athlete growth. Strengths include strategic planning, team leadership, and effective communication skills. Previous work has focused on cultivating talent, improving team performance, and fostering an environment conducive to learning and development.
Overview
16
16
years of professional experience
Work History
Academy Trainer
Walmart
La Grange
04.2024 - Current
- Designed and implemented training programs for associates in customer service and operational excellence, enhancing knowledge and skills.
- Coached, mentored and trained team members in order to improve their job performance.
- Evaluated employee performance regularly and provided constructive feedback.
- Provided leadership during times of organizational change or crisis situations.
- Stocked shelves with products to ensure availability for customers.
- Arranged inventory systematically to create a tidy and efficient stockroom.
- Checked expiration dates on products regularly to ensure safety and quality.
- Worked with team members to coordinate and optimize restocking schedules.
- Utilized pallet jacks to facilitate swift and safe movement of products.
Overnight Stocker
Walmart
La Grange
09.2023 - 04.2024
- Assisted in unloading delivery trucks and organizing inventory within the stockroom.
- Collaborated with team members to prioritize stocking tasks during peak hours.
- Stocked shelves with merchandise to ensure product availability and organization.
- Maintained cleanliness and safety standards in storage areas and sales floors.
Online Personal Shopper
Walmart
La Grange
09.2019 - 09.2023
- Assisted customers in selecting products based on preferences and needs.
- Managed online orders using Walmart's e-commerce platform efficiently.
- Communicated with customers to resolve inquiries and provide updates.
Cashier/Cook
Zaxbys
La Grange
09.2017 - 09.2019
- Handled cash register operations and balanced daily sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer transactions efficiently and accurately.
- Assisted customers with menu inquiries and recommendations.
- Resolved customer complaints promptly to ensure satisfaction.
- Maintained cleanliness and organization of work area.
- Collaborated with team members to ensure smooth service flow.
Executive Assistant
Troup County Center for Strategic Planning
La Grange
06.2010 - 08.2010
- Coordinated executive schedules, ensuring efficient use of time and resources.
- Managed communication between departments, facilitating strategic planning initiatives.
- Prepared detailed meeting agendas and minutes for organizational leadership sessions.
- Developed and maintained filing systems for confidential documents and reports.
Education
Troup High School
La Grange, GASkills
- Employee training
- Performance evaluation
- Training program development
- Customer service
Timeline
Academy Trainer
Walmart
04.2024 - Current
Overnight Stocker
Walmart
09.2023 - 04.2024
Online Personal Shopper
Walmart
09.2019 - 09.2023
Cashier/Cook
Zaxbys
09.2017 - 09.2019
Executive Assistant
Troup County Center for Strategic Planning
06.2010 - 08.2010
Troup High School