Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiara Rowlinson

Kissimmee,FL

Summary

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.

Determined student with academic discipline knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking.

Overview

10
10
years of professional experience

Work History

Debt Collector

Jefferson Capital Systems
Remote
06.2019 - Current
  • Identified delinquent accounts and contacted debtors to negotiate payment terms.
  • Analyzed customer financial information and determined appropriate payment plans.
  • Verified accuracy of account information and updated records accordingly.
  • Reconciled discrepancies between customers' accounts and statements of account.
  • Developed strategies for collecting overdue payments while preserving customer relationships.
  • Processed incoming payments from customers according to established procedures.

Lead Pre School Teacher

Kinder Care Daycare
Saint Paul, Minnesota
03.2017 - 06.2019

Assessed development and educational results in nurturing surroundings.

  • Collaborated with parents to discuss children's progress and address developmental concerns.
  • Facilitated daily activities that promote physical, emotional, and intellectual growth in children.
  • Conducted assessments to track individual student progress and adapt teaching methods accordingly.
  • Developed strategies to improve classroom efficiency through resource management and scheduling optimization.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.

Party Host

Pinz
Oakdale , MN
03.2015 - 03.2017
  • Greeted guests and provided them with party information.
  • Organized seating arrangements, decorations, and food supplies.
  • Assisted in preparing the entertainment program for the event.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Collected feedback from guests regarding their experience at the event.
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
  • Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
  • Led setup and breakdown of event spaces, overseeing layout and design.

Education

Associate Of Arts - Education

University of Minnesota
Minneapolis, MN
05.2020

High School Diploma -

Penn Foster Academy
Online
03.2017

Skills

  • Account Management
  • Payment plan development
  • Business Correspondence Writing
  • Familiar with locating individuals
  • Ledger management
  • Call center background
  • Negotiation
  • Stress Tolerance
  • Patience and Persistence
  • Call center experience
  • Organization skills
  • Teamwork
  • Customer service
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Goal setting
  • Resolve customer complaints
  • Calm under pressure
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving

Timeline

Debt Collector

Jefferson Capital Systems
06.2019 - Current

Lead Pre School Teacher

Kinder Care Daycare
03.2017 - 06.2019

Party Host

Pinz
03.2015 - 03.2017

Associate Of Arts - Education

University of Minnesota

High School Diploma -

Penn Foster Academy
Kiara Rowlinson