Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiara Sago

Madison,WI

Summary

Proven expertise in enhancing customer satisfaction and streamlining operations, evidenced by roles at Cottontail Express and Prairie Gardens. Excelled in time-sensitive deliveries and conflict resolution, boosting service quality through meticulous attention to detail and exceptional problem-solving abilities. Achieved significant improvements in community experience and operational efficiency.

Overview

6
6
years of professional experience

Work History

Medical Supply Courier

Cottontail Express
08.2020 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Lead Resident Assistant/Environmental Services Housekeeper

Prairie Gardens
08.2018 - 08.2020
  • Streamlined communication between residents and staff for improved overall community experience.
  • Developed strong relationships with residents through open communication channels and approachability.
  • Managed conflict resolution among residents effectively, maintaining a positive living environment for all parties involved.
  • Conducted regular inspections to ensure safety, cleanliness, and adherence to community standards.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.

Education

High School Diploma -

Sun Prairie East High School
Sun Prairie, WI
06.2021

Skills

  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Time Management
  • Chemical Handling
  • Housekeeping
  • Diversity and Inclusion
  • Effective Planning
  • Route Planning
  • Time Sensitive Deliveries

Timeline

Medical Supply Courier

Cottontail Express
08.2020 - Current

Lead Resident Assistant/Environmental Services Housekeeper

Prairie Gardens
08.2018 - 08.2020

High School Diploma -

Sun Prairie East High School

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Kiara Sago