Kiara Sharpe
Jersey City,NJ
Summary
Seeking a position where I can apply my skills and experience while continuing to grow professionally and contribute to the success of the organization. Conscientious and solutions-driven professional who applies critical thinking to resolve complex issues and support organizational goals.
Overview
16
16
years of professional experience
Work History
Title Searcher
Charles Jones
2025.12 - Current
- Conduct title research to compile search packages ranging in complexity; document all research
- Compiles, investigates, and interprets tax records in order to determine tax liability
- Process departmental documents requiring specific knowledge of functional operations, type correspondence and reports from rough drafts
- Travel to court houses, municipalities and other government entities to perform the searches
Investigative Specialist
Hilton Global Associates
2024.02 - 2025.06
- Managed a high volume of projects in various stages of completion simultaneously, under time constraints and deadlines for background check reports for clients in the financial services industry.
- Maintained confidentiality with a calm, professional demeanor and managed client questions in a timely manner.
- Conducted web-based investigative research, including online court and other public records research
- . Handled a high volume of email correspondence daily with accuracy and efficiency
- Utilized Salesforce platform for project management & CRM
- Used Box (Cloud storage solution) to perform daily job functions
- Worked independently and under pressure, with minimal supervision and instruction
- Initiated and coordinated various activities as assigned, meeting strict deadlines
Case Assistant
Berkeley Research Group LLC
2023.02 - 2023.12
- Organize and initiate projects from clients to include conflict check assistance, evaluating forms, data entry and submitting public records requests
- Research, verify and report educational degrees, professional licenses, and prior employment history of individuals
- Develop and maintain electronic databases, spreadsheets and other files as dictated by project needs
- Conducted research on corporate business structures
- Handle a volume of email correspondence daily
- Use relevant public records, third party due diligence and legal databases for investigations
- Daily meetings with team on project progress as well as updating project management tool
- Document and file management operational duties that included requesting, obtaining, organizing, and filing documents
Corporate Financial Aid Advisor-Remote
Lincoln Technical Institute
2022.11 - 2023.02
- Guided students and parents through the Financial Aid process
- Created financial aid packages that were in compliance with institutional policies and federal regulations
- Assisted students and parents with additional financing
- Calculated Title IV tuition credits-Federal Pell Grant, Loans, Scholarships, etc.
- Accurately processes student loan disbursements and returns
- Answered student questions or concerns regarding the financial aid package through phones, email, and chat in a high-volume call center setting
Area Health Information Specialist
Ciox Health, NJ
2021.08 - 2021.11
- Received and processed requests for patient health information in accordance with Company and Facility policies and procedures
- Maintained confidentiality and security with all privileged information
- Maintained working knowledge of Company and facility software
- Adhered to the Company’s and Customer facilities Code of Conduct and policies ensuring compliance with HIPAA standards.
Administrative Secretary
Middlesex County College, Edison, NJ-Library
2020.02 - 2021.08
- Provided primary secretarial support to the Library Services Department
- Responsible for Administrator’s files, calendar, and correspondence
- Answered phones, assist visitors, and provide students, employees or department members with information and direct them to appropriate resources
- Handle a high volume of email correspondence daily with efficiency
- Tracked budget transactions and assist the Administrator with identifying problems and/or inconsistencies in the acquisitions process, and provides for the solution or correction
- Processed purchase requisitions, blanket orders, and invoice payments using the College’s resources planning system financial module
Senior Clerk –Financial Aid Representative
New Jersey City University, Jersey City, NJ- Financial Aid
2010.06 - 2020.01
- Answered queries for students about their Financial Aid status
- Compiled and put in all of student’s documents for review
- Maintain & keep record of all students who are suspended or academically dismissed from school
- Input all of the Entrance counseling’s and MPN into Peoplesoft
- Run missing MPN and entrance counseling letters
- Advised students and parents on matters such as the proper completion of application forms, answers questions and concerns
- Use skip tracing techniques for loans
- Prior professional experience:
- Clerk/Receptionist: New Jersey City University, Jersey City, NJ- Facilities & Construction Management
- Recruiter/Receptionist: Meadowlands Consumer Center, Secaucus NJ
Education
Associates of Business Administration -
Rowan College at Burlington County
2027-06
H.S. Diploma - undefined
Hoboken High School
2004-06
Skills
- Microsoft Office Suite, Enhanced Communication, Customer-relations, Interpersonal skills, Organizational skills, Team Collaboration, Background & Investigative skills, Google Workspace, Slack, Financial Aid websites, Video platforms
- Experienced user of TiaWorks, TLO, Equifax Workforce-TWN, Lexis Nexis, Westlaw, PACER, SJV Data Solutions, Background Experts, FAMA, and TransUnion
Accomplishments
- Executed thorough background investigations including criminal records, employment history, and credit reports
- Provided exceptional customer service to clients, addressing inquiries and concerns with professionalism
- Successfully managed 10+ concurrent projects while meeting strict deadlines
- Implemented new background research websites to uncover critical information
Timeline
Title Searcher
Charles Jones
2025.12 - Current
Investigative Specialist
Hilton Global Associates
2024.02 - 2025.06
Case Assistant
Berkeley Research Group LLC
2023.02 - 2023.12
Corporate Financial Aid Advisor-Remote
Lincoln Technical Institute
2022.11 - 2023.02
Area Health Information Specialist
Ciox Health, NJ
2021.08 - 2021.11
Administrative Secretary
Middlesex County College, Edison, NJ-Library
2020.02 - 2021.08
Senior Clerk –Financial Aid Representative
New Jersey City University, Jersey City, NJ- Financial Aid
2010.06 - 2020.01
H.S. Diploma - undefined
Hoboken High School
Associates of Business Administration -
Rowan College at Burlington County