Summary
Overview
Work History
Education
Skills
LinkedIn
Interests
Timeline
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Kiara Sloan

Carteret,NJ

Summary

Energetic and creative sophomore with a profound enthusiasm for innovative marketing strategies and a collaborative spirit. Demonstrates a solid foundation in marketing principles, social media management, and business communication, along with the analytical skills necessary to effectively interpret marketing data. Eager to apply knowledge and skills in a dynamic internship that offers practical experience in hands on marketing brand development.

Overview

4
4
years of professional experience

Work History

Receptionist Administrator

BASF
01.2023 - 05.2024
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Process Vendors Invoices for payments in SAP/Work cycle.

Customer Service Representative

American Airlines
06.2020 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.

Education

BBA - Marketing

Kean University
Union, NJ
05-2027

Skills

  • Innovative thinking
  • Social media expert
  • Team building
  • Data Analysis
  • Social media digital marketing
  • Microsoft Office proficiency
  • Adaptability

LinkedIn

Kiara Sloan

Interests

  • Digital Marketing Trends
  • Consumer Psychology
  • Social Media Strategy
  • Data Analytics and Insights


Timeline

Receptionist Administrator

BASF
01.2023 - 05.2024

Customer Service Representative

American Airlines
06.2020 - 12.2023

BBA - Marketing

Kean University

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Kiara Sloan