Kiara Soto Soriano
Broadway,NC
Summary
Proven to enhance operational efficiency, I leveraged Microsoft Excel and critical thinking at RPM to streamline inventory management and bolster customer relations. A dedicated team player, my ability to exceed production targets by implementing time-saving techniques contributed significantly to team success, demonstrating a strong blend of technical proficiency and collaborative spirit.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant /Warehouse Inventory Specialist
RPM
Sanford, NC
03.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assembly Line Worker
CaterpillarInc
Sanford, NC
06.2021 - 03.2022
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Completed durable assemblies and subassemblies with hand and power tools.
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
Assembly Line Production Worker
Moen
Sanford, NC
01.2020 - 04.2021
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Conducted routine maintenance checks on equipment, ensuring proper functionality at all times.
- Troubleshot issues with machinery or components promptly, preventing delays in the overall production process.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Sales Associate
Kohl's
Apex, NC
10.2018 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Associate of Applied Science - Business Operation/ Operation Management
Fayetteville Technical Community College
Fayetteville, NC12.2024
High School Diploma -
E.C. Goodwin Technical High School
New Britain, CT06.2018
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Critical Thinking
- Computer Proficiency
- Customer and client relations
- Dedicated Team Player
- Deadline-oriented
Certification
- Microsoft Office Certified - 2018
- Powerpoint Certified - 2018
- Excel Certified - 2018
- Microsoft Word - 2018
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant /Warehouse Inventory Specialist
RPM
03.2022 - Current
Assembly Line Worker
CaterpillarInc
06.2021 - 03.2022
Assembly Line Production Worker
Moen
01.2020 - 04.2021
Sales Associate
Kohl's
10.2018 - 12.2020
Associate of Applied Science - Business Operation/ Operation Management
Fayetteville Technical Community College
High School Diploma -
E.C. Goodwin Technical High School