Summary
Overview
Work History
Education
Skills
Timeline
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Kiara Tarver

Akron,Ohio

Summary

Detail-oriented claims Insurance Specialist versed in researching and resolving complex issues on behalf of policyholders, companies and carriers. Bringing 2 years of expertise in auto insurance.




Well-qualified human resources assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

6
6
years of professional experience

Work History

Claims Specialist

Allstate Insurance Co
01.2021 - Current
  • Followed up with customers on unresolved issues.
  • Conducted full claim investigations and reported updates and legal actions.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Escalated files with significant indemnity exposure to supervisor for further investigation.
  • Completed onsite Xactimate estimates with photos and narrative reports.
  • Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members.
  • Generated, posted and attached information to claim files.
  • Checked documentation for accuracy and validity on updated systems.

Human Resources Assistant

Sams Club
08.2017 - 05.2019
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Assigned work activities for staff related to employment, compensation, labor relations and employee relations.

Cashier

Sams Club
06.2016 - 05.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $100 per month in new revenue.

Education

High School Diploma -

Buchtel High School
Akron, OH

Skills

  • Insurance Claim Forms Review
  • Documentation Review
  • Settlement Determinations
  • Liability Determinations
  • Small Claims Payouts
  • Critical Thinking
  • Team Meetings

Timeline

Claims Specialist

Allstate Insurance Co
01.2021 - Current

Human Resources Assistant

Sams Club
08.2017 - 05.2019

Cashier

Sams Club
06.2016 - 05.2019

High School Diploma -

Buchtel High School

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Kiara Tarver