Summary
Overview
Work History
Education
Skills
Certification
Honors and Awards
Timeline
Generic

Kiara Thompson, MSN, RN

Franklin,KY

Summary

Motivated, respectful, and highly communicative Clinical Manager committed to building integrated nursing teams and improving patient outcomes at a hospital level. Proficient at maintaining high training, hospital and regulatory standards. Skilled in closing competency gaps among nursing teams.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Clinical Manager of Ambulatory Services, PACU & Scheduling

Med Center Health
09.2021 - Current
  • Onboarding and training employees, auditing operations and throughput of workflow, communicating with executives, and budget review
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Regularly evaluated employee performance and provided feedback.
  • Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
  • Collaborated with other departments to coordinate seamless patient care across various medical specialties.
  • Oversaw overall operation of nursing services and patient care.

ICU RN, PACU RN

Med Center Health,
03.2017 - 09.2021
  • Charge Nurse, Provide excellent patient care, Manage heavy patient volume in a critical care setting
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

ER CNA, Medical/Surgical RN, ICU RN

Greenview Regional Hospital
01.2012 - 01.2017
  • Mentored and trained new nurses, ensuring nurses to be well-prepared to provide high-quality care in critical situations.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Provided education and support to families during challenging times, promoting understanding of complex medical conditions and procedures.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Mental Health Associate

Rivendell Behavioral Health Services
01.2011 - 01.2012
  • Promoted client self-advocacy by teaching coping skills and empowering individuals in their recovery journey.
  • Provided necessary resources for families and caregivers, fostering a supportive environment for patients' continued progress.
  • Conducted educational groups focusing on developing skills.
  • Honored to run the sports recreation program.

Waitress

Olive Garden
01.2010 - 01.2011
    • Provided customers with excellent service standards.
    • Ensured customer satisfaction.

Certified Nursing Assistant

Britthaven
01.2010 - 01.2010
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted nurses in providing quality and comfort care to residents.

Education

Masters of Science in Nursing Leadership and Management -

Western Governors University
Millcreek, UT
05.2024

Bachelor of Science in Nursing -

Western Kentucky University
Bowling Green, KY
05.2013

Skills

  • Clinical and Team Leadership
  • Staff Supervision and Scheduling
  • Training and Mentoring
  • Patient Safety & Management
  • Quality Improvement
  • Compassionate Care

Certification

  • ACLS
  • PALS
  • BLS

Honors and Awards

  • Tristar Scholarship - Greenview Regional Hospital, Bowling Green, KY
  • National Honor Society - Western Kentucky University, Bowling Green, KY

Timeline

Clinical Manager of Ambulatory Services, PACU & Scheduling

Med Center Health
09.2021 - Current

ICU RN, PACU RN

Med Center Health,
03.2017 - 09.2021

ER CNA, Medical/Surgical RN, ICU RN

Greenview Regional Hospital
01.2012 - 01.2017

Mental Health Associate

Rivendell Behavioral Health Services
01.2011 - 01.2012

Waitress

Olive Garden
01.2010 - 01.2011

Certified Nursing Assistant

Britthaven
01.2010 - 01.2010

Masters of Science in Nursing Leadership and Management -

Western Governors University

Bachelor of Science in Nursing -

Western Kentucky University

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Kiara Thompson, MSN, RN