Hi, I’m
Kiara Bazemore-Robinson
Dover,DE
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks and other money lending institutions. Strong knowledge of offered banking services and products. Reliable, honest, and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
years of professional experience
Work History
Wells Fargo
Teller
12.2021 - Current
Job overview
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Learned about customer's financial needs and established trust through sales opportunities and referred customers to branch partners in financial services.
- Monitored and reported suspicious activity in line with bank security policies.
Home Depot
Customer Service Associate
04.2018 - 06.2020
Job overview
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer calls and emails to answer questions about products and services.
- Provided product and service recommendations to guide customers on products to meet varying needs.
Eventfully Yours
Coordinator
02.2014 - 01.2019
Job overview
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Handled incoming and outgoing shipping & receiving activities.
- Prepared agendas and took notes at meetings.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Managed company schedule to coordinate calendar and arrange travel.
Education
Delaware State UniversityDover, DE
University Overview
- Dean's List [Fall 2015]
Skills
- MS Office Proficiency
- Risk Management Evaluations
- Cash Handling Expertise
- Hospitality and Accommodation
- Financial Services
- Event Coordinating and Planning
- Exceptional Customer Service
- Excellent Communication Skills
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Teller
Wells Fargo
12.2021 - Current
Customer Service Associate
Home Depot
04.2018 - 06.2020
Coordinator
Eventfully Yours
02.2014 - 01.2019
Delaware State University
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