Kiarah Cope
Ellensburg,WA
Summary
Accomplished professional with a proven track record in supervision and leadership, particularly at Kittitas Interactive Management. Expert in leveraging critical thinking and organizational skills to enhance service delivery and client satisfaction. Excelled in creating collaborative environments and improving operational outcomes, demonstrating a unique blend of interpersonal and analytical abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level merchandising position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
HCA
Alternative Nursing Services
2024.01 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
Training and Program Supervisor
Kittitas Interactive Management
2020.02 - 2023.12
- Coached team members on productivity strategies to accomplish challenging goals.
- Assisted with community resources for healthcare and mental health.
- Directed team of 36 personnel, overseeing records, performance, and quality assurance.
- Designed program implementation and maintenance plan.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Monitored program performance and outcomes for successful delivery of services.
- Analyzed trends and data to inform decision-making and program development.
Caregiver
Home Instead
2018.08 - 2019.12
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
High School Diploma -
Albert Lea Senior High School
Albert Lea, MN05.2018
Skills
- Supervision and leadership
- Friendly, Positive Attitude
- Critical Thinking
- Organizational Skills
- Quality Assurance
- Task Prioritization
- Verbal Communication
- Customer Relations
- Recordkeeping
Timeline
HCA
Alternative Nursing Services
2024.01 - Current
Training and Program Supervisor
Kittitas Interactive Management
2020.02 - 2023.12
Caregiver
Home Instead
2018.08 - 2019.12
High School Diploma -
Albert Lea Senior High School
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