Kiarah Nichols, SPN.
Shreveport,USA
Summary
Self starter , with strong communication. Highly organized and detailed oriented. The ability to dynamic team build and work in a fast pace environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Brentwood Hospital
03.2022 - Current
- Conducted routine patient safety inspections to ensure well-being.
- Provide crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Help patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Contributed to crafting personalized treatment plans tailored for patient needs.
Patient Access Representative
Ochsner LSU Health
08.2018 - 03.2022
- Facilitated diagnostic and program appointment scheduling through telephone communications.
- Assists in fulfilling patient expectations through data-driven insights.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Education
Practical Nursing Program
Louisiana State University
Shreveport, LA12-2024
High School Diploma -
Southwood High School
Shreveport, LA05-2017
Skills
- Medication Administration
- Gerontology
- Trauma-informed care
- HIPAA requirements
- Anger de-escalation
- Charting and clinical documentation
- De-escalation techniques
Certification
- Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
- Basic Life Support (BLS) Certification - American Heart Association.
- Mental Health First Aid Certification - National Council for Behavioral Health.
Timeline
Mental Health Technician
Brentwood Hospital
03.2022 - Current
Patient Access Representative
Ochsner LSU Health
08.2018 - 03.2022
- Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
- Basic Life Support (BLS) Certification - American Heart Association.
- Mental Health First Aid Certification - National Council for Behavioral Health.
Practical Nursing Program
Louisiana State University
High School Diploma -
Southwood High School
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