Lightroom
Years of theme park experience
Hi, I’m
Kiara Keaton
Apopka,FL
If you can dream it, you can do it.
Walt Disney
Summary
Dynamic professional with extensive experience at The Walt Disney Company, excelling in customer service and photography. Proven ability to enhance guest experiences through effective crowd management and creative image capture. Skilled in problem-solving and maintaining high-quality standards, consistently achieving sales goals and fostering strong client relationships.
Overview
7
12
Years of Photography experience
5
Years of Retail and sales experience
Work History
Abercrombie & Fitch
Model (Sales Associate)
Sep 2011 - Sep 2013 (2 years)
Job overview
- Prepared merchandise for sales floor
- Operated the cash register and assisted co-workers with transactions such as purchases and returns
- Accepted and processed returns
- Prioritized and accomplished wide range of tasks each shift
- Helped customers with questions, problems and complaints in person and via telephone
- Greeted customers and ascertained customers' needs
- Stocked shelves and supplies and organized displays
- Directed individuals to merchandise locations
- Worked collaboratively in team environment
- Organized racks and shelves to maintain the visual appeal of the store
- Reported incidents to management
- Kept work areas clean and neat at all times
- Monitored entrances, exits and fitting rooms for signs of theft
Costco Wholesale Corp
Sales Associate
Nov 2012 - Jan 2013 (2 months)
Job overview
- Developed positive customer relationships through friendly greetings and excellent service
- Worked collaboratively in team environment
- Provided repeat customers with exceptional care and attention
- Answered questions regarding the store and its merchandise
- Directed individuals to merchandise locations
- Kept work areas clean and neat at all times
- Prepared merchandise for sales floor
- Stocked shelves and supplies and organized displays
The Walt Disney Company
Character Attendant
09.2022 - Current
Job overview
- Participated in training sessions to continually improve skills and knowledge relevant to the role.
- Managed crowd control during character performances, ensuring guest safety and enjoyment.
- Assisted performers with costume preparation and ensured proper fit for optimal performance.
- Contributed to the success of special events by providing support for performers and event staff.
- Demonstrated adaptability by adjusting plans based on changing circumstances or priorities throughout shifts.
- Provided exceptional customer service by addressing guest questions and concerns promptly and professionally.
- Collaborated with team members to create memorable experiences for guests at character meet-and-greet events.
- Maintained cleanliness of character areas, ensuring an inviting environment for guests.
- Efficiently managed line queues during popular character appearances, minimizing wait times for guests.
- Ensured performer safety by closely monitoring interactions between characters and guests.
- Enhanced guest experience by maintaining a positive and engaging atmosphere in character areas.
- Accompanied characters throughout park grounds as needed, assisting with navigation and crowd control.
- Facilitated smooth communication between performers, management, and other departments to optimize daily operations.
- Supported fellow Character Attendants in their duties as needed, fostering a collaborative work environment focused on guest satisfaction.
Kiara Keaton Photography
Photographer
Jun 2012 - 03.2024
Job overview
- Edited, toned, captioned and uploaded photographs for news publications.
- Archived photographs on computers and servers.
- Conducted pre-shoot consultations to discuss clients' needs and preferences for optimal results.
- Directed guests to the photo port location to view and purchase their pictures.
- Photographed high-quality images for both print and Internet distribution.
- Planned and prepared for all on-location and studio shoots.
- Defined and recommended detailed solutions to capture images.
- Resolved client concerns quickly and professionally.
- Managed customer expectations with open consultations and frequent communication.
- Mastered a variety of tools in Lightroom to produce images.
- Provided high quality results in a timely manner.
- Consulted with clients to discuss preferences, styles, and ideas for commissions.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Served a diverse range of industries, including weddings, school sporting events, and family portraits.
- Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality.
- Built and maintained strong relationships with clients, resulting in high rate of repeat business.
The Walt Disney Company
Photographer
10.2018 - 09.2022
Job overview
- Photographed high-quality images for both print and internet distribution.
- Selected and set up appropriate props, backdrops and lighting.
- Directed guests to photo port location to view and purchase pictures.
- Established and maintained productive, professional working relationships.
- Inspected proofs to ensure quality of prints, adjusting and retouching as necessary.
- Archived photographs on computers and servers.
- Performed advanced computer processing of images for assignments.
- Planned and prepared for all on-location and studio shoots.
- Defined and recommended detailed solutions to capture images.
- Resolved client concerns quickly and professionally.
- Worked with professional Nikon equipment.
- Negotiated contracts with vendors, securing cost-effective solutions for photography equipment and software.
- Photographed thousands of families at The Magic Kingdom.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Photographed thousands of runners during Run Disney races and events.
- Photographed athletes during sporting events at Disney's Wide World of Sports.
Scentsy
Sales Consultant
Feb 2017 - 04.2019
Job overview
- Provided pricing information to customers regarding specific products
- Processed credit and debit card payments to complete the purchasing experience
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Kept company in compliance with all export standards
- Contacted customers as soon as issues arose to immediately find resolution before the problems escalated
- Consistently hit and exceeded sales goals
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities
Education
Wekiva High SchoolApopka, FL
High School Diploma
2012
University Overview
- Graduated in Top 30% of Class (2012)
- Awarded best in Photography award (2011)
- Awarded best in Art award (2011/2012)
- Member of the Women's Varsity Lacrosse team (2009-2010)
- Member of the Yearbook Staff (2010)
Skills
- Customer service
- Stocking and replenishing
- Product and service sales
- Loss prevention
- Problem-solving skills
- Cash register operation
- Client service
- Product promotions
- Flexible schedule
- Excellent people skills
- Reliable and punctual
- Adaptable to change
Accomplishments
- Cover image and two-page spread in "The Apopka Chief".
- 1st place in the "Best of Apopka" for Photography category (2012).
- 2nd place in the "Best of Apopka" for Photography category (2013, 2015).
- 3rd place in the "Best of Apopka" for Photography category (2014, 2016, 2017).
- Worked directly with the former Mayor of Apopka, John Land, for his final running campaign.
- Exceeded monthly quota 10+ times.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid sick leavePaid time off401k matchStock Options / Equity / Profit Sharing4-day work weekCareer advancementCompany CultureSoftware
Languages
English
Native or Bilingual
Interests
Photography
Theme Parks
Movies
Music
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