Summary
Overview
Work History
Skills
Timeline
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Kiara Raymond

Providence,RI

Summary

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Experienced in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork, consistently exceeding sales targets. Skilled in POS operations and building lasting customer relationships, ensuring a memorable shopping experience.

Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate /Retail Cashier

Bath & Body Works
07.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Trained new employees on company policies, register operations, and effective communication techniques with customers.

Sales Associate / Cashier

Victoria's Secret & PINK
10.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.

Early Morning Stocker

Old Navy, Gap
07.2024 - 11.2024
  • Unloaded arriving product stock and moved to store display areas.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Checked and pulled defective or expired products from shelves.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Cash handling
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Cash register operation
  • Relationship building
  • Stocking and receiving
  • POS system operations

Timeline

Sales Associate / Cashier

Victoria's Secret & PINK
10.2024 - 12.2024

Retail Sales Associate /Retail Cashier

Bath & Body Works
07.2024 - Current

Early Morning Stocker

Old Navy, Gap
07.2024 - 11.2024

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Kiara Raymond