Michelle Manrriquez
Palmdale,CA
Summary
Motivated Retail Professional experienced in team collaboration, visual merchandising, and sales techniques. Enhanced customer satisfaction and store efficiency through effective training of new staff and improvement of service flow. Focused on delivering exceptional customer experiences and fostering a positive environment while adapting to challenges and meeting organizational needs.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate/Cashier/Stock Room Associate
Dollar Tree
Palmdale, CA
08.2022 - 10.2025
- Greeted customers and provided excellent customer service.
- Assisted customers with product selections and inquiries.
- Assisted customers in locating items within the store.
- Collaborated with team members to streamline customer service processes.
- Assisted team members during busy shifts to improve service flow.
- Trained new staff on store procedures and cash handling practices.
- Processed payments accurately, ensuring smooth transactions for customers.
- Handled returns and exchanges according to established policies.
- Maintained clean and organized store displays for better visibility.
- Organized merchandise in the store for easy access by customers.
- Stocked shelves and ensured merchandise was properly labeled.
- Monitored inventory levels and reported shortages to management.
- Received and processed shipments to maintain optimal inventory levels.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Maintained a clean and organized work area throughout the shift.
- Maintained cleanliness and order in the backroom and loading dock areas.
- Maintained cleanliness in stockroom to ensure efficient operations. and neat for maximum productivity.
Walgreens
Retail Associates
37160 47th St E, Palmdale, CA 93552
08.2020 - 06.2021
- Facilitated support for customers and colleagues to enhance overall store experience.
- Guided guests in locating desired products to increase customer satisfaction.
- Coordinated day-to-day operations, collaborating with team members to maintain high productivity.
- Restocked new merchandise on store shelves to ensure product availability.
- Worked flexible hours across night, weekend, and holiday shifts.
Sears
Retail Associates
1233 W Rancho Vista Blvd, Palmdale, CA 93551
09.2019 - 07.2020
- Resolved problems, improved operations, and provided exceptional service.
- Identified issues, analyzed information, and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Pete Knight High School
Palmdale, CA06-2021
Skills
- Point of sale systems
- Cash handling
- Sales techniques
- Customer service
- Customer support
- Order processing
- Returns processing
- Inventory management
- Retail stock management
- Merchandising expertise
- Merchandise pricing
- Visual merchandising
- Visual displays
- Floor maintenance
- Store cleanliness
- Time management
- Team collaboration
Timeline
Retail Sales Associate/Cashier/Stock Room Associate
Dollar Tree
08.2022 - 10.2025
Walgreens
Retail Associates
08.2020 - 06.2021
Sears
Retail Associates
09.2019 - 07.2020
High School Diploma -
Pete Knight High School