Summary
Overview
Work History
Education
Skills
Timeline
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Kiara Torres

Queens,NY

Summary

Reliable Veterinary Technician possessing friendly demeanor and sound judgment to handle diverse daily tasks. Well-versed in preparing surgical equipment, collecting and preparing specimens and performing initial physical assessments. Diverse and versatile professional knowledgeable about animal health and regulatory compliance.

Overview

13
13
years of professional experience

Work History

Veterinarian Technician

Dr. PetMD
Astoria, New York
01.2023 - Current
  • Proficient in all areas of veterinary nursing, including but not limited to surgery, anesthesia and recovery, dentistry, radiology and ultrasound, critical care and emergency medicine/procedures, venipuncture, IV and Urinary catheter placement etc.
  • Obtained relevant health history and information from clients to maintain medical charts.
  • Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Administered and monitored anesthesia for surgeries and operations.
  • Monitored vital signs during surgery and notified veterinarian of changes.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
  • Assisted with polishing, removing stains and other dental procedures.
  • Prepared and labeled medications and instructed client on administration.
  • Kept inventory, ordered inventory, worked directly with company representatives, scheduled and interviewed applicants, maintained controlled drug log, trained staff
  • Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
  • Processed financial transactions for clients.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.

Veterinarian Technician

Howard Beach Animal Clinic
Howard Beach, NY
09.2016 - 07.2020
  • Proficient in all areas of veterinary nursing, including but not limited to surgery, anesthesia and recovery, dentistry, radiology and ultrasound, critical care and emergency medicine/procedures, venipuncture, IV and Urinary catheter placement etc.
  • Provide Spanish Translation for Doctors and clients in consultations if needed.
  • Help manage a staff of other technicians, receptionists, assistants and kennel workers and responsible for assisting the doctors in planning the workflow and tasks for the day.
  • Maintain up to date pharmacy, inventory, and oversees controlled drug log.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Prepared and labeled medications and instructed client on administration.
  • Restrained pets during examinations and administration of immunizations to protect staff and animals.
  • Offered comfort to clients during difficult times when pets were ill or dying.
  • Asked clients appropriate questions regarding sick pets and documented details regarding behavior, eating habits and medications ingested.
  • Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.

Server/Bartender

Enzo's Pizzeria & Restaurant
Ozone Park, NY
01.2022 - 02.2023
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Served orders by picking up and delivering customers' choices from bar and kitchen.

Customer Service

Trader Joe's
Queens, NY
07.2013 - 09.2016
  • Receive and process payments or refunds by cash, check, credit card.
  • Responsible for training junior cashiers, stocking and assisting in inventory procedures.
  • Responsible for bagging customers’ groceries in accordance with best practices to avoid items being damaged while simultaneously scanning items and handling customer concerns.
  • Receiving, unloading and breaking down shipping pallets and assigning teams to different sections.
  • Checking inventory for expired perishables.
  • Checking on each and every shopper around the store to make sure they are finding what they need in a timely manner and providing friendly experiences.
  • Documented conversations with customers to track requests, problems and solutions.

Customer Service

Waldbaum Supermarket
Queens, NY
03.2011 - 07.2013
  • Scanning and bagging customer’s items as quickly and efficiently as possible.
  • Making sure customers can find what they need.
  • Processing payments such as cash, credit/debit cards, EBT cards, checks, WIC checks, coupons, etc.
  • In charge of the customer service desk processing refunds, exchanges, rain checks, Western Union services, and lottery.
  • Trained new team members on proper service methods and evaluated service delivery using quality assurance program.

Customer Service

McDonald's
Howard Beach, NY
12.2010 - 02.2011
  • Kept customer and food preparation areas clean and well-organized.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.

Education

Associate of Science - Biology

Kingsborough Community College
Brooklyn, NY
09.2022

Skills

  • Drug Inventory Oversight and Ordering
  • Work Directly with Company Representatives
  • Employee Recruitment and Hiring
  • Staff Training
  • IV catheter placement and IV, SC, IM, PO drug administration
  • Surgery and Procedure Preparation
  • Anesthesia Administration
  • Anesthesia Monitoring
  • Post-surgical Monitoring
  • Post-Surgical Clean up and or Sanitation
  • Assisted in surgeries such as Eye Enucleations, Cystotomy, ACL Repair, MPL Repair, Corneal Tear Repair, Perineal Urethrostomy Surgery, Splenectomy, Neuter, Spay, and more
  • Blood Transfusion and Plasma Transfusion setup and administration
  • Equipment Sterilization
  • Lab Animal Restraint
  • Laboratory Testing in-house and sent-out laboratories
  • Urinary catheter placement, cysto urine collection
  • Jugular IV catheter placement
  • Receptionist duties
  • Fluent in English and Spanish Can understand, speak, read and write in both languages
  • Euthanasia Assistance
  • Dental Procedures and Extractions
  • Filling Medications
  • In-Patient Monitoring, Feeding, Cleaning, Medicating

Timeline

Veterinarian Technician

Dr. PetMD
01.2023 - Current

Server/Bartender

Enzo's Pizzeria & Restaurant
01.2022 - 02.2023

Veterinarian Technician

Howard Beach Animal Clinic
09.2016 - 07.2020

Customer Service

Trader Joe's
07.2013 - 09.2016

Customer Service

Waldbaum Supermarket
03.2011 - 07.2013

Customer Service

McDonald's
12.2010 - 02.2011

Associate of Science - Biology

Kingsborough Community College

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Kiara Torres