Janet Moussa
Alta Loma,CA
Summary
Highly successful Veterinary Technician with significant expertise in anesthesia, surgery and pathology in large animals. Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service. Kind and attentive veterinarian technician with 40 years of experience helping pet owners care for beloved animals. Dedicated to guaranteeing each dog gets necessary exercise and attention on each walk. Knowledgeable in animal behavior and wound care.
Overview
41
41
years of professional experience
Work History
Veterinarian Technician
Alta Loma Animal Hospital
Alta Loma, United States
11.1997 - Current
- Managed medical intervention and therapy for animals in collaboration with doctors.
- Explained preventive care measures for flea and tick control and heartworms.
- Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
- Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Comforted clients when pets were sick or dying and provided listening ear.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Implanted subcutaneous identification microchips into animals.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
Veterinarian Technician
Golden State Humane Society
Garden Grove, CA
06.1995 - 09.1998
- Managed medical intervention and therapy for animals in collaboration with Doctors.
- Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
- Explained preventive care measures for flea and tick control and heartworms.
- Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Comforted clients when pets were sick or dying and provided listening ear.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Receptionist
Mile Square Animal Hopital
Huntington Beach, CA
06.1986 - 06.1995
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Bank Teller / Note Teller
Security Pacific Bank
Huntington Beach, CA
02.1982 - 05.1986
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Provided customer records, account statements and copies of checks.
- Turned in excess cash to maintain drawer security.
- Placed orders for customer checks and verified starting numbers.
Education
High School Diploma -
Garden Grove High School
Garden Grove, CA05.1982
Skills
- Drug Inventory Oversight
- Treatment and Research Records
- Reading Comprehension
- Post-Surgical Monitoring
- Equipment and Instrument Sterilizatoin
- Treatment Administration
- Animal Loading and Unloading
- Dental Procedures
- Emergency First Aid
- Humane Animal Restraints
- Rehabilitation Services
- Compassionate Care
- Disease Control
- Animal Vaccinations
- Euthanasia Assistance
- Veterinarian Communication
- Problem Sensitivity
- Surgical Assistance
- Surgery and Procedure Preparation
- Prescriptions Management
- Immunization Administration
- Medical Equipment Maintenance
- Operating Room Preparations
- Wound Treatment
- Intravenous Feeding
- Laboratory Testing
- Treatment Options
- Client Counseling
- Skin Scraping
Timeline
Veterinarian Technician
Alta Loma Animal Hospital
11.1997 - Current
Veterinarian Technician
Golden State Humane Society
06.1995 - 09.1998
Receptionist
Mile Square Animal Hopital
06.1986 - 06.1995
Bank Teller / Note Teller
Security Pacific Bank
02.1982 - 05.1986
High School Diploma -
Garden Grove High School
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