Kiari Hurley
Gastonia,NC
Summary
Dedicated worker transitioning to the healthcare field, focusing on emergency medical services. Combines strong customer service skills with experience in safety compliance and operational flow, ensuring preparedness and quality in high pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Rentals Supervisor
Appalachian Ski Mountain
Blowing Rock, NC
11.2022 - Current
- Perform inspection, fitting, adjustment, and maintenance of customer equipment ensuring safe and operational readiness.
- Manage inventory flow of rental equipment, tracking availability, condition, and readiness during high-volume operational periods.
- Identify and resolve equipment issues quickly to maintain continuous operational flow.
- Maintain organized supply and equipment areas ensuring proper storage, labeling, and readiness standards.
- Support operational logistics including equipment distribution, turnaround readiness, and customer service support.
- Supervise staff while ensuring adherence to safety protocols and operational procedures.
- Document equipment condition, maintenance actions, and inventory status accurately.
Course Operator, Front Desk
High Gravity Adventures
Blowing Rock, North Carolina
04.2024 - 11.2025
- Managed customer calls and facilitated check in process, ensuring clear communication and high customer satisfaction.
- Coached participants through activities, offering support and clear instruction to enhance their experience.
- Performed rescues if a customer encountered a medical emergency or extreme fear.
- Conducted thorough inspections of our courses and gear to uphold safety standards and quality assurance.
- Inspect customer equipment, ensure proper fitting, inform how to use your equipment, and walk through a mock area to demonstrate how to navigate on the course.
Education
Bachelor of Science - Criminal Justice
Appalachian State Univerisity
Boone, NC05-2024
Skills
- Inventory management
- Operational logistics
- Equipment maintenance
- Safety compliance
- Quality assurance
- Customer service
- Problem solving
- Attention to detail
- Effective communication
Certification
Emergency Medical Technician, 06/01/25, 06/01/29
Timeline
Course Operator, Front Desk
High Gravity Adventures
04.2024 - 11.2025
Rentals Supervisor
Appalachian Ski Mountain
11.2022 - Current
Bachelor of Science - Criminal Justice
Appalachian State Univerisity