Kiarra Jobe
CLARKSVILLE,TN
Summary
I offer hard work and reliability, including being steady, thorough in my work, and resourceful. If you hire me you’ll be sure to get the best work daily!
Overview
3
3
years of professional experience
Work History
Childcare Worker
Little Country School House
CLARKSVILLE, TN
04.2024 - Current
- Maintain a safe play environment
- Observe and monitor children's play activities
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Enforced rules to teach good manners and maintain safe environment.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Communicated with parents about daily activities and any concerning behaviors.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Regulated children's schedules to balance rest, learning and play.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Recorded child behavior, food and medication information for supervisors.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Secured indoor and outdoor premises to protect children.
- Developed and implemented lesson plans and activities for children of various ages.
- Employed positive guidance strategies to encourage children and improve behavior.
Customer Service
Walmart
CLARKSVILLE, TN
08.2021 - 03.2023
- Confer with customers on the phone or in person to provide information about products or services, take or enter orders, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems
- Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at appropriate times
- Talk to others to convey information effectively
- Discuss goods or services information with customers or patrons.
- Provided customer service and information, answered questions and gave directions.
- Facilitated sales through outstanding customer service and satisfaction.
- Upheld first-rate customer service standards in interactions.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Managed branch sales, customer service, finances and record keeping.
- Collaborated with customer service team to resolve advanced concerns.
- Improved customer service wait times to mitigate complaints.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Handled customer service issues, ensuring customer satisfaction and loyalty.
- Emphasized fast, friendly customer service.
- Welcomed large volume of guests and improved overall customer service.
- Trained new employees on customer service and quality assurance standards.
- Cultivated strong customer relations and developed effective customer service standards.
- Upheld strong customer service standards while completing screenings.
- Provided quality customer service and represented company.
File Clerk
- Scan or read incoming materials to determine how and where they should be classified or filed
- Input data, such as file numbers, new or uploaded information, or document information codes into computer systems to support document and information retrieval
- Perform general office activities, such as typing, operating machines, or securing confidential materials
- Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order
- Answer questions about records or files.
Education
Highschool equivalent diploma -
Clarksville Adult Education
TN, TNSkills
- Sales
- Customer Service
- Communication
- Early Childhood Development
- Social Development
- First aid and CPR
- Group leadership
- Early childhood knowledge
- Early Childhood Education
- Safety understanding
- Activities leadership
- Activities Planning
- Early education
Timeline
Childcare Worker
Little Country School House
04.2024 - Current
Customer Service
Walmart
08.2021 - 03.2023
File Clerk
Highschool equivalent diploma -
Clarksville Adult Education