Kiarra Lawrence
Canastota
Summary
Compassionate professional with strong communication skills and diverse experience in fast-paced environments. Proven ability to enhance customer experiences through personalized service and effective problem-solving.
Overview
3
3
years of professional experience
Work History
Bartender
Uncle J's Low Bridge Station
Canastota, NY
04.2026 - Current
- Prepared and served a variety of beverages in high-volume settings.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Fostered relationships with regular patrons, enhancing loyalty through personalized service experiences.
- Developed innovative drink specials that enhanced customer experience and engagement.
Medical Office Assistant
Oneida Health
Canastota, NY
02.2026 - Current
- Administered patient assessments and documented medical histories efficiently.
- Assisted healthcare providers during examinations, ensuring patient comfort and safety.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Built strong relationships with patients and other medical teams through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Office Clerk
Oneida Health
Canastota, NY
10.2025 - 01.2026
- Managed patient scheduling and appointment coordination using electronic health record systems.
- Processed medical records and maintained accurate patient information in databases.
- Assisted with insurance verification and billing inquiries to ensure seamless patient service.
- Communicated effectively with patients and healthcare providers to enhance operational efficiency.
Restaurant Hostess
Harpoon Eddies
Sylvan Beach, NY
04.2025 - 08.2025
- Greeted and seated guests efficiently, ensuring a welcoming dining atmosphere.
- Managed reservations and waitlists for optimal table turnover.
- Collaborated with servers and kitchen staff to ensure smooth service flow during peak hours.
- Trained new hostesses on operational procedures and customer service standards.
Fast Food Worker
Chick-fil-A
Chittenango, NY
03.2023 - 04.2025
- Ensured compliance with food safety standards and company policies during food preparation and service.
- Delivered exceptional customer service by accurately taking orders and addressing customer inquiries promptly.
- Collaborated with team members to streamline workflows, enhancing speed of service during peak hours.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Education
High School Diploma -
Canastota Highschool
Canastota, NYCareer & Technical Education Certificate - Allied Health
Madison-Oneida BOCES
Verona, NY06-2025
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Customer relations
- Excellent communication
Timeline
Bartender
Uncle J's Low Bridge Station
04.2026 - Current
Medical Office Assistant
Oneida Health
02.2026 - Current
Medical Office Clerk
Oneida Health
10.2025 - 01.2026
Restaurant Hostess
Harpoon Eddies
04.2025 - 08.2025
Fast Food Worker
Chick-fil-A
03.2023 - 04.2025
High School Diploma -
Canastota Highschool
Career & Technical Education Certificate - Allied Health
Madison-Oneida BOCES