KIARRA MAY
Customer Care Specialist
Seattle,WA
Summary
Highly responsible individual with a strong ability to quickly learn new procedures and assignments. Skilled in operating various office equipment such as typewriters, copiers, faxes, and computers, including touch-operated 10-key systems. Exceptionally efficient in organizing and establishing filing systems. Committed to delivering exceptional service and unmatched support to ensure customer satisfaction. Proficient in utilizing customer service best practices and adept at exploring effective solutions to address customer needs.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
General Laborer
WG Clark Construction
10.2019 - 01.2024
- Maintained cleanliness and organization of work area to ensure safe and efficient working environment
- Assist other trades with daily tasks
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
CMS Teller
Loomis
01.2016 - 01.2017
- Processed customer transactions, including deposits
- Balanced cash drawers and reconciled discrepancies
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted, verified and handled bank deposits and armored car transactions.
Store Manager
711 Convenience Store
01.2012 - 01.2016
- Results driven convenience service clerk, promoted to store manager
- Overseeing daily store operations
- Addressed customers inquiries and concerns, ensuring high levels of customer satisfaction
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
09.2001 - 06.2005
Skills
- Communication
- Teamwork
- Critical thinking
- Time management
- Leadership
- Adaptability
- Attention to Detail
- Cash Handler
- Team Collaboration
- Construction support
- Repairing wall surfaces
- Equipment management
- Safety protocol
- Worksite organization
Professional Overview
Capable of handling a great deal of responsibility. I am highly regarded for friendliness, good communication, self-motivated, can work independently or as a team player. I am very friendly when it comes to meeting new people. I have the ability to learn new procedures and assignments very quickly. I am skilled in the operation of different types of office equipment such as Typewriter, Copier, Fax, and Computers, able to operate a 10 key by touch. I'm also very efficient in organizing and setting up filing systems.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekFlexible work hoursCompany CultureTimeline
General Laborer - WG Clark Construction
10.2019 - 01.2024
CMS Teller - Loomis
01.2016 - 01.2017
Store Manager - 711 Convenience Store
01.2012 - 01.2016
GARFIELD HIGH SCHOOL - High School Diploma,
09.2001 - 06.2005
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