Kiarra Marshall
Las Vegas,NV
Overview
5
5
years of professional experience
Work History
PT Sales Associate
October’s Very Own
Las Vegas, NV
10.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Front Desk Command Center
The Strat
Las Vegas, NV
08.2023 - 06.2024
- Greeted guests at front desk and collect data as well as pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
Guest Service Representative
Burke Williams Spa
Henderson, NV
02.2023 - 11.2023
- Working from home, I maintained a high level of professionalism and discretion when dealing with guests.
- Troubleshot and resolved online ordering issues and concerns to promote seamless ordering process for customers.
- Documented and updated customer records to record interactions and facilitate follow-up.
- Promoted available products and services to customers during service, account management, and order calls.
Lead Ticket Representative
MGM Grand
08.2022 - 03.2023
- This job consists mainly of helping and training the box office representatives that speak face-to-face with guests.
- Sold show and concert tickets, sent reports and emails for show counts, while also taking calls, handling returns or any issues that I can assist with.
- Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
Sales Advisor
Best Buy
6950 Arroyo Crossing Pkwy Las Vegas, NV 89113 Unit
01.2020 - 12.2021
- Greeted guests at front desk and collect data as well as pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
Education
Associate Of Arts - Photography
The Art Institute of Las Vegas
Henderson, NVBachelors Degree - Business Administration And Entrepreneurship
Southern New Hampshire University
Las Vegas, NV06.2026
Skills
- Photo editing
- Video editing
- Digital photography
- Customer service
- Teamwork and collaboration
- Data entry proficiency
- Records management
- Problem-solving skills
Timeline
PT Sales Associate
October’s Very Own
10.2024 - 01.2025
Front Desk Command Center
The Strat
08.2023 - 06.2024
Guest Service Representative
Burke Williams Spa
02.2023 - 11.2023
Lead Ticket Representative
MGM Grand
08.2022 - 03.2023
Sales Advisor
Best Buy
01.2020 - 12.2021
Associate Of Arts - Photography
The Art Institute of Las Vegas
Bachelors Degree - Business Administration And Entrepreneurship
Southern New Hampshire University