Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kiasia Smith

Plano,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Insurance Agent

Globe Life
Richardson, TX
09.2023 - 03.2024
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Generated reports detailing sales activities, client interactions, and progress towards goals.
  • Gathered detailed information from customers prior to offering quotes or making recommendations.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Provided customers with information regarding plan features, pricing, and availability.

Cashier/Senior Customer Service Representative

Oscar Delta Texas Kitchen
Forney, TX
11.2021 - 08.2023
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Worked closely with front-end staff to assist customers.

Education

High School Diploma -

North Forney High School
Forney, TX
05-2023

Skills

  • Leads Prospecting
  • Client Retention
  • CRM Software
  • Client Relations
  • Policy Renewals
  • Account Management
  • Customer follow-up
  • Customer Service
  • Upselling
  • Life Insurance
  • Policy writing
  • Client Account Management

Languages

English
Professional

References

References available upon request.

Timeline

Insurance Agent

Globe Life
09.2023 - 03.2024

Cashier/Senior Customer Service Representative

Oscar Delta Texas Kitchen
11.2021 - 08.2023

High School Diploma -

North Forney High School
Kiasia Smith